Lead to regression in individuals and to less effective ways of coping
Assuming everyone needs to talk with you.
Forcing survivors to share their stories with you, especially very personal details.
Giving simple reassurances like “everything will be OK” or “at least you survived”.
Making assumptions about how you think survivors should be feeling, thinking or how they should have acted earlier.
Imposing personal beliefs or spiritual answers on survivors.
Making promises that may not be kept
Criticizing existing services or relief activities in front of people in need of these services.
When to Refer:
The following reactions, behaviors and symptoms signal a need for disaster behavioral health workers to consult with a supervisor, and in many cases, to sensitively refer the individual for further assistance.
Disorientation (dazed, significant memory loss, unable to give date/time or recall recent events)
Significant depression (pervasive feelings of hopelessness and despair, isolation or withdrawal from others)
Inability to care for self (not eating, bathing, changing clothes or managing daily needs)
Suicidal or homicidal thoughts or plans
Domestic violence or child/elder abuse
When in doubt CONSULT with supervisors or local resources