We reviewed the vendors financial viability and looked for indications as to how we would work as business partners.
Use whatever heading make sense in this area.
Example: Vendor 1 is a US publically listed company. Their share price has remained static for some months however there was a downturn and recovery about one month ago. They were rumoured to be about to announce a profit downgrade but that did not eventuate. Three are still rumours that profit will not be achieved and a cost cutting program will be implemented. This could impact on R&D. It also provides us with a bargaining point as they will be keen to close sales before the end of the financial year.
Example: The local office has been downsized over recent years. In spite of assurances that there is going to be a rebuilding of the local distribution over the next year, industry gossip is that many of the technical people are looking for other jobs. If this is true, support will be a concern.
Example: The percentage of turnover allocated to R&D has increased over the last three years. On further investigation we found the dollars have actually declined, but not at the same rate as turnover. To some degree this is understandable as three years ago they undertook a major rewrite and have been bedding it down with only minor enhancements. We would expect it to start ramping up over the next year or two if a major upgrade is planned.
Source Code Escrow
Example: The vendor is prepared to have a copy of the source held in escrow at our expense.
Level of Technical Support
Example: An employee of the company worked for a competitor who had this software installed. The feedback was that support was difficult to obtain. One case mentioned was about a year ago when the system crashed it took 2 days for support to get it reinstated.
The Preliminary Requirements Impact Assessment has been updated and included as Appendix C. Appendix D is a Solution Impact Assessment that focuses on impacts related to only one or some of the proposed solutions.
Solution Evaluation Shortlist
Solutions were evaluated and the reasons for continuing with, or ceasing evaluation noted. The Evaluation is included as Appendix E