requesting medical evidence in claims under 38 CFR 3.317, and
considering whether to clarify or corroborate lay statements
November 5, 2015
a. Action to Take When the Veteran Alleges Exposure to Environmental Hazards but Claims No Disability
A claim is not substantially complete if a Veteran alleges exposure to environmental hazards during service, but does not identify the medical condition or symptom for which service connection (SC) is claimed. In cases such as these
inform the Veteran that he/she must identify a specific disability, since exposure in and of itself is not a disability, and
ask the Veteran to identify the disability(ies) that resulted from exposure to environmental hazards during service.
Do not process the claim as a denial.
Whenever possible, telephone the Veteran to obtain the information needed to substantiate the claim.