Rules and regulations


Disconnection for Non Pay Charges



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Disconnection for Non Pay Charges


The first time a customer is disconnected for non-pay, a $25.00 reconnect fee and their past due amount must be paid for reconnection.


The second time in a 12 month period- A high risk deposit must be paid to bring the account to having double the maximum deposits, and a $25 reconnect fee must be paid for reconnection.
The third time, and each time thereafter, they must pay a $50.00 non-refundable high risk fee and a $25.00 reconnection fee.
Each non pay customer is also charged a $25.00 trip charge that is added to the next bill.



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