Review of legal compliance is dealt with in Section 2



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Environmental review questionnaire

Note: Review of legal compliance is dealt with in Section 5.2

SITE, FACILITIES, EQUIPMENT

1. Existing

Refer to eco-maps: map of site and location

Does the location of your site, place any restrictions on your operations, e.g. no night-time operations are permitted because of location beside a residential area? If so, what are these restrictions?

Do you require special permits or licences for your current activities? If so, do you have the appropriate permits and licences and what restrictions do they impose on your company?

Have you identified any measures that could be undertaken to better integrate your site with its local environment in terms of visual impact, e.g. planting of trees, repainting of buildings? If so, which of these measures have been implemented?

Does your company apply any environmental criteria when considering modifications to existing buildings, equipment and/or machinery? If so, what are these criteria?

Do you already use clean technologies for your existing production processes?


If so, which clean technologies do you use and for what?

Do you know about clean technology options available were you to replace your existing equipment or machinery?



2. New & planned

Does your company apply any environmental criteria when considering investing in new buildings, facilities and/or equipment? If so, what are these criteria?

Do you consider clean technology options when purchasing new equipment and machinery?

ENVIRONMENTAL IMPACTS

Before reviewing your environmental impacts you should refer to your Environmental Weather Map and to the eco-map: nuisances.

1. Water

Refer to the eco-map: water

1.1 Consumption

Where does your company’s water supply originate? You should consider all different sources, e.g. public water supply, groundwater, lakes, etc.

Is your company’s water supply subject to seasonal restrictions due to specific climatic conditions, e.g. drought, flooding?

How much water does your company abstract (m3 per year)? You should differentiate according to the sources.

How much water is consumed by your company, (m3 per year)?

Do you monitor the quality of your water supply before it is consumed?

Can you identify water consumption according to usage, i.e. volume used for processing, cleaning, etc. and the % of overall volume which this represents?

Is the level of water consumption measured and recorded on a regular basis?

Have you developed procedures for measuring and recording the volume and quality of water consumed? If so, what are these procedures?

What pollutant substances come into contact with water during use, e.g. disinfectants?

Have procedures been developed regarding handling of water pollutant substances? If so, what are these procedures?

Does your company reuse process water before discharging it? If so:

• What volume of water is reused, (m3 per year)?

• What % of overall water consumption does this reused water represent?

• What is the water reused for?

Have you identified measures which could be implemented to reduce water consumption? If so, were best practices and clean technologies considered when measures were identified?

Have any of these measures been implemented? If so, what are these measures, and have the results of implementing them been recorded and evaluated to see how effective they are?

1.2 Wastewater

Do you have past records of the volume (m3 per year) and types of wastewater discharged from your site?

Can you locate all physical points on your site from which wastewater is discharged?

What different types of wastewater are discharged from your site?

What volume of wastewater is generated by your site (m3 per year)? You should differentiate according to the different types.

What is the origin of each type of wastewater which you discharge, e.g. cooling, cleaning?

Do you know the physical, chemical and biological properties which should be regularly monitored in wastewater?

Is your wastewater monitored before being discharged?

Is the concentration of pollution in your wastewater measured and recorded regularly? If so, how often is the concentration of pollution measured?

Are the quantities of all pollutant substances detected measured and recorded?

Do you know about the different types of methods and devices for measuring wastewater pollution and quality?

Are the devices used by your company to measure wastewater pollution and quality checked on a regular basis to ensure that they are working properly?

Have procedures been developed regarding:

• monitoring and measurement of wastewater pollutant content and quality

• recording these measurements

• use and checking of wastewater measurement devices

If so, what are these procedures?

Where are the different types of wastewater generated by your company discharged to?

What is the area of water into which your wastewater is discharged used for, e.g. drinking water supply, agriculture, leisure activities?

Have procedures been developed regarding wastewater discharge? If so, what are these procedures?

Do you monitor the quality of water in the area into which your wastewater is discharged on a regular basis?

Have you identified measures which would reduce the amount of wastewater generated by your activities, and reduce and/or eliminate wastewater pollution? If so, were best practices and clean technologies considered when measures were identified?

Have any of these measures already been implemented? If so, what are these measures and have the results of implementing them been recorded and evaluated to see how effective they are?

1.3 Treatment

Do you have on-site wastewater treatment facilities? If so, what volume is treated (m3 per year) and what % of overall wastewater does this represent?

What treatment process/es are used for which type/s of wastewater?

Have procedures been developed regarding internal wastewater treatment? If so, what are these procedures?

Do you know about clean technology options for wastewater treatment?

Is treated wastewater reused in your company? If so:

• How much wastewater is reused (m3 per year) and what % of the overall volume of wastewater does this represent?

• What is the treated wastewater used for?

• Where is wastewater discharged to once it has been treated?

Do you monitor the quality of water in the area into which your treated wastewater is discharged on a regular basis?

Do you have contracts with external companies to treat your wastewater? If so, do these companies have to meet any environmental requirements and if so, what are these requirements?

Are on-site treatment facilities regularly checked to ensure that they function properly?



1.4 Accidents

Refer to the eco-map: risks

Do you have records of accidental water pollution in the past?

What were the reasons for past accidents?

What were the environmental and human impacts of past accidents?

What measures and/or procedures have been introduced to reduce and/or eliminate the risk of such accidents happening again?

What would be the impact of an accidental discharge of materials used by your company into its water system or directly into the natural environment?

What precautionary measures have been taken in order to isolate wastewater in the case of an accident, e.g. leakage, spillage?

What emergency procedures do you have in the case of accidental water pollution?



1.5 Costs & savings

Do you know all the costs associated with:

• water consumption, e.g. water charges?

• wastewater discharge?

• internal wastewater treatment, e.g. investment in treatment installations?

• external wastewater treatment, e.g. services provided by external companies?

Have you identified potential or realised cost-savings from reducing or eliminating water consumption, discharge and/or pollution, e.g. reduced water charges?

Make a list of the costs and savings which you already know about

2. Soil & groundwater

Refer to the eco-map: soil

2.1 Impact

Has a history of operations on the site since they began, been compiled in order to determine possible soil and groundwater pollution?

Do you know what substances should be monitored in terms of soil and groundwater pollution?

Have any analyses of the soil and groundwater been done to check for pollution below and around your site (either by your company or by an external party)? If so, have the results of such analyses been recorded?

Has any pollution been detected in the soil and/or groundwater below or around your site? If so:

• Do you know when (before or after your activities began on the site) this pollution dates from and how it occurred?

• Are soil and groundwater analysed regularly to check for pollution (either internally or by external companies)?

• Do you know about the different devices for measuring soil and/or groundwater pollution?

Are any devices used by your company to measure soil and/or groundwater pollution checked regularly to ensure they are working properly?

Have procedures been developed regarding:

• analysis of the content of soil and/or groundwater

• recording the results of these analyses

• use and checking of soil and groundwater pollution measurement devices

If so, what are these procedures?

Have all areas on your site where the ground should be made impermeable been identified in order to avoid soil and/or groundwater pollution, e.g. chemical storage areas? If so, have all of these areas been made impermeable?

If you operate an on-site dump or landfill, have you established a management/remediation plan for this area once it has reached its full capacity?



2.2 Treatment

Has your company already been obliged to remediate or decontaminate polluted soil and/or groundwater underneath or around your site?

Have the results of implementing these measures been recorded and evaluated to see how effective they were?

2.3 Accidents

Refer to the eco-map: risks

Do you have records of accidental soil and/or groundwater pollution in the past?

What were the reasons for past accidents?

What was the environmental and human impact of past accidents?

What measures and/or procedures have been introduced to reduce and/or eliminate the risk of such accidents happening again?

What emergency procedures do you have in the case of accidental soil or groundwater pollution?



2.4 Costs

Do you know the costs associated with preventing soil and/or groundwater pollution and with remediating or decontaminating polluted soil and/or groundwater?



Make a list of the costs which you already know about

3. Atmospheric emissions & odours

Refer to the eco-map: air, odours, noise and dust

3.1 Impact

How do the climatic and geographical factors specific to your site influence the atmospheric emissions and odours caused by your activities, e.g. exposure to prevailing winds?

Do you have past records of the types and quantities of emissions/exhausts, and dust generated by your operations?

Has an inventory been done of on-site activities which may cause an odour problem?

Do you know which air pollutant substances should be monitored?

Can you locate all points from which atmospheric emissions and odours are emitted?

Can you clearly identify the origin of these emissions, e.g. materials used during processing?

What types and quantities of atmospheric emissions are generated by your activities? You should differentiate according to the source of emission.

What effect do these emissions have on your employee’s health and on the environment and residents in the immediate vicinity of the site?

Are the quantities of atmospheric pollutants emitted regularly measured and recorded?

Are solvents susceptible of emitting volatile organic compounds (V.O.C.) used in your products and/or in your manufacturing processes?

Do you know about the different types of devices which can be used to detect air pollutants?

Are the devices used to measure atmospheric emissions checked on a regular basis?

Have procedures been developed regarding:

• monitoring and measurement of atmospheric emissions?

• recording the results of monitoring and measurements?

• use and checking of atmospheric measurement devices?

If so, what are these procedures?

Have you identified measures which would reduce and/or eliminate atmospheric emissions and/or odours? If so, were best practices and clean technologies considered when measures were identified?

Have any of these measures already been implemented? If so, what are these measures and have the results of implementing these measures been recorded and evaluated to see how effective they are?



3.2 Treatment

Do you have any on-site facilities for treating exhaust air before it is released into the atmosphere, e.g. dust filters? If so, what kind of facilities are used for which kind of emissions?

Do you know about the different types of clean technologies available to treat or reduce air pollution?

3.3 Accidents

Refer to the eco-map: risks

Has an inventory been done of accidental atmospheric emissions in the past?

What were the reasons for past accidents?

What were the environmental and human impacts of past accidents?

What measures and/or procedures have been introduced to reduce or eliminate the risk of such accidents happening again?

What would be the environmental impact of an accidental release of pollutant substances used in your operations into the air?

What emergency procedures do you have in the event of accidental atmospheric pollution?

3.4 Costs

Do you know the costs associated with reducing and/or eliminating atmospheric emissions, e.g. installation of filters?



Make a list of the costs which you already know about.

4. Noise & vibrations

Refer to the eco-map: air, odours, noise and dust

4.1 Impact

Has an inventory been done of the sources and levels of noise and vibrations under normal operating conditions?

What are the different sources of noise and vibrations on the site of your activities?

Have you had complaints about the noise of your activities from the local residents? If so, what have these complaints been about?

Are noise and vibration levels monitored and recorded regularly at the source and limits of your site?

Do you know about the different types of devices which can be used to measure noise levels and vibrations?

Are the devices used by your company to measure noise levels and vibrations checked on a regular basis?

Have measures to reduce and/or eliminate noise levels and vibrations been identified, e.g. sound-proofing of premises, stopping deliveries at night-time? If so, were best practices considered when measures were identified?

Have any of these measures already been implemented? If so, what are these measures and have the results of implementing them been recorded and evaluated to see how effective they are?

4.2 Accidents

Refer to the eco-map: risks

Do you have any records of accidents which caused the level of noise or vibrations to become unacceptable for employees or local residents?

What were the reasons for past accidents?

What were the environmental and human impacts of past accidents?

What measures and/or procedures have been introduced to ensure that such accidents do not happen again?

What emergency procedures do you have if noise or vibrations reach unacceptable levels?



4.3 Costs

Do you know the costs associated with reducing noise and vibration levels, e.g. installation of sound-proof walls?



Make a list of the costs which you already know about.

5. Energy

Refer to the eco-map: energy

5.1 Consumption

Do you have past records of the amount of energy consumed by your activities?

Can you identify the points on your site at which energy is consumed?

How much energy is consumed by your operations (kWh per year)?

What types of and quantities of energy are used by your company? Differentiate between sources, e.g. fuel (m3 per year), gas (kWh per year), renewable and non-renewable energy, and external supply and own production.

How much energy is consumed per unit of production and per employee?

What is the level of energy consumption for each source as a % of overall energy consumption, e.g. 75% natural gas, 25% electricity?

Can you clearly show your energy consumption according to usage, e.g. amount used for processing, heating, etc. and the % this represents of overall energy consumption?

Is the level of energy consumption measured and recorded on a regular basis?

Do you operate heat recovery facilities, e.g. heat recovery from an incineration unit? If so:

• How much heat is recovered?

• What % of total consumption does this represent?

• What is the recovered heat used for?

Have measures been identified to reduce energy consumption? If so, were best practices and clean technologies considered when these measures were identified?

Have any of these measures been implemented? If so, what are these measures and have the results of implementing them been recorded and evaluated to see how effective they are?

5.2 Impact

What atmospheric emissions are generated by your energy consumption, e.g. CO2?

Are these emissions measured and recorded on a regular basis?

Do you know about the different types of devices which can be used to measure emissions generated by your energy consumption?

Are the devices used by your company to measure emissions generated by energy consumption checked on a regular basis?

5.3 Accidents



Refer to the eco-map: risks

Do you have a record of any accidents related to your energy facilities, e.g. broken thermostat leading to overheating and explosion of boiler?

What were the reasons for past accidents?

What were the environmental and human impacts of past accidents?

What measures and/or procedures have been introduced to ensure that such accidents do not happen again?

What emergency procedures do you have in the case of accidents relating to your energy facilities?



5.4 Costs & savings

How much does your company pay per year for its energy consumption?

Can you trace the changes in energy bills over time, and the reasons for changes?

Do you know the costs associated with reducing energy consumption, e.g. installing a new heating system?

Have you identified any potential or realised cost-savings from energy efficiency?

Make a list of the costs and savings which you already know about.

6. Waste

Refer to the eco-map: waste

6.1 Waste generation

Do you have past records of the amounts and types of waste generated by your operations?

What types of waste are currently generated by your activities?

Is the volume of waste generated measured and recorded regularly?

How much solid waste is generated by your company (tonnes per year)? You should differentiate according to the types of waste.

Can any of the wastes generated by your activities be defined as hazardous? If so, which ones and why?

How much hazardous waste is generated by your company (tonnes per year)? You should differentiate according to the types of waste.

What are the sources of the hazardous waste which you generate?

Do you recycle or reuse any of your wastes internally? If so:

• What quantities and types of waste are reused?

• What % of overall waste does this represent?

• What are the waste materials reused for?

Have you identified measures for reducing, eliminating waste and/or recycling wastes? If so, were best practices and clean technologies considered when these measures were identified?

Have any of these measures been implemented? If so, what are these measures and have the results of implementing them been recorded and evaluated to see how effective they are?



6.2 Handling & storage

How are the different wastes generated by your operations collected and stored?

Can you clearly identify all points on your site where wastes are collected and stored?

Are the contents of the storage containers clearly labelled?

Are storage facilities inspected regularly to ensure they are intact and correctly labelled?

What procedures have been introduced for collection and storage of the different wastes?

What procedures and instructions have been introduced for handling hazardous wastes?

Are there special storage conditions for hazardous waste before it is disposed of?



6.3 Treatment

Do you have any internal treatment or pre-treatment facilities for your waste materials? If so, what processes are used?

Do you know about the different methods for treating the types of waste generated by your company?

Are any materials recovered during treatment or pre-treatment? If so:

• Which materials are recovered and in what quantities?

• What are these materials used for?

Have procedures been introduced regarding treatment of different types of waste? If so, what are these procedures?

Do you have contracts with external waste treatment companies? If so, do these companies have to meet specific environmental requirements?



6.4 Disposal

How are the different types of waste sorted before being disposed of or treated?

Do you know the appropriate disposal channel for each type of waste?

Where does your waste end up once it has left the site of your operations?

Are any of your waste materials recycled or reused externally?

Do you return any waste directly to the supplier? If so, do you know if the supplier recycles or reuses this waste?

Have procedures been introduced regarding disposal of different kinds of waste? If so, what are these procedures?

Are records kept of hazardous waste disposal, e.g. consignment tracking numbers?

Are hazardous wastes correctly sealed and labelled for transport purposes?

6.5 Accidents



Refer to the eco-map: risks

Do you have records of past accidents during waste handling, storage, treatment or disposal?

What were the reasons for past accidents?

What were the environmental and human impacts of past accidents?

What measures and/or procedures have been introduced to ensure that such accidents do not happen again?

What emergency procedures do you have in the event of accidents during waste handling, storage, treatment or disposal?



6.6 Costs & savings

Do you know all the costs associated with:

• waste disposal, e.g. collection fees?

• internal waste treatment or pre-treatment, e.g. investment in treatment facilities?

• external waste treatment, e.g. fees paid to waste treatment companies?

Have you identified any potential or realised cost-savings from reducing, eliminating, reusing and/or recycling of waste, e.g. reduction of waste disposal fees?



Make a list of the costs and savings which you already know about.

MATERIALS

1. Raw & operating materials

Do you have past inventories of the quantities and types of raw and operating materials used by your company?

What quantities and types of raw and operating materials do you currently use?

Do you keep a record of the cost and origin of these materials?

What are the raw and operating materials which you use made up of?

Do you have a coding or classification system for the different types of materials?

If you use materials which contain hazardous substances are they clearly labelled?

Do you have a register of hazardous materials bought, stored, processed and transported by your company?

What are the environmental impacts of producing your raw and operating materials, e.g. use of pesticides while crops are grown?

Do you have guidelines for purchasing raw and auxiliary materials? If so, what environmental criteria do they include, e.g. buy biodegradable cleaning products?

Do suppliers of your materials have to meet specific environmental requirements? If so, what are these requirements?

Can you follow the path of hazardous materials used by your company, from the time when they are purchased to when they are discharged from your company as waste?

Are storage areas for raw and operating materials clearly labelled and equipped depending on the types of materials stored, e.g. with fire protection devices?

Is access to storage areas of hazardous materials regulated?

Have you identified measures for reducing and/or eliminating the amount of materials used? If so, what are these measures?

Have you already implemented any of these measures? If so, what are these measures, and have the results of implementing them been recorded and evaluated to see how effective they are?



2. Semi-finished goods & office supplies

Do you record the type, quantity, cost and source of semi-finished goods and office supplies purchased by your company?

Do you have any guidelines for purchasing such goods? If so, what environmental criteria do they include, e.g. always buy recycled paper?

Do suppliers of these goods have to meet any environmental requirements? If so, what are these requirements?



3. Packaging materials

What quantities and types of packaging are used during delivery and storage of raw and operating materials, semi-finished goods and office supplies?

Do any of these materials contain any toxic or hazardous substances?

Do you apply environmental criteria when deciding which packaging materials to use? If so, what are these criteria?

Have you identified any measures for reducing and/or eliminating the amount of packaging used for delivery and storage of materials, semi-finished goods and office supplies?

Have any of these measures already been implemented? If so, what are these measures and have the results of implementing them been recorded and evaluated to see how effective they are?



4. Costs & savings

Do you know the costs associated with reducing, and/or eliminating usage of materials, semi-finished goods and office supplies?

Have you identified any potential or realised cost-savings from measures to reduce, eliminate and/or substitute the materials, semi-finished goods and office supplies which you use?

Make a list of the costs and savings which you already know about.

PRODUCTS

1. Design

Were any environmental criteria applied during the design of your existing products? If so, what are these criteria?

Are environmental criteria applied when new products are designed, e.g. that products should be reusable, recyclable, easily disassembled? If so, what are these criteria?

2. Packaging

Has an inventory been done of the quantities and types of packaging used during storage, packaging and transport of your finished products?

What quantities and types of packaging are currently used for your finished products?

Do the packaging materials which you use contain any toxic or hazardous substances?



Do you apply any environmental criteria when choosing packaging materials? If so, what are these criteria?

What % of the packaging used for your products is reusable or recyclable?

Can purchasers of your products return the packaging to your company?

3. Usage

Do you know the environmental impacts of your products when the final product is being used?

Do you provide customers with information on minimising environmental impact during usage?

4. Disposal

Where are your products and their packaging disposed of once they have been used?

Do you provide users of your products with instructions for disposal?

Can users of your products return them to you at the end of their product life?

Does your company have the capacity to recycle or reuse all or parts of returned products or their packaging? If so, which parts are reused and for what purposes?

5. Costs & savings

Do you know the costs associated with:

• designing products in order to reduce their environmental impact?

• reducing, eliminating and/or substituting materials used during manufacture?

• reducing, eliminating and/or substituting materials used to package your products?

• collecting, recycling and/or reusing your products at the end of their life?

Have you identified potential and/or realised cost-savings from:

• designing products in order to reduce their environmental impact?

• reducing, eliminating and/or substituting materials used during manufacture?

• reducing, eliminating and/or substituting materials used to package your products?

• collecting, recycling and/or reusing your products at the end of their life?

Make a list of the costs and savings which you already know about.

LOGISTICS

1. Impact

What different types of transport are used by your company, and for what purposes, e.g. heavy vehicles for delivery of raw materials, rail for distribution of finished goods?

Do you know the fuel efficiency and emission levels of the vehicles used by your company?

If you use external delivery or distribution companies, do you consider the environmental impact of their services?

Have you identified measures for reducing the environmental impact of transporting your goods, e.g. using other types of transport, conversion to low-emission vehicles?

Have any of these measures been implemented? If so, what are these measures and have the results of implementing them been recorded and evaluated to see how effective they are?



2. Costs & savings

Do you know the costs associated with reducing or eliminating the environmental impacts of your logistics, e.g. cost of purchasing more fuel-efficient delivery trucks?

Have you identified potential and/or realised cost-savings from measures to reduce or eliminate the environmental impact of your logistics?

Make a list of the costs and savings which you already know about.

EXISTING EMS ELEMENTS

1. Information & communication

Do you have a written environmental policy (at least a draft version)? If so, is/will this policy be available to all employees and the general public?

Have you developed specific environmental objectives or targets? If so, are they written down?

Do you have a system for keeping track of the environmental impacts of your activities?

Do you know about the environmental legislation relevant to your activities? If so:

•Do you have a system for gathering information on and keeping up-to-date with environmental legislation? Describe briefly how this works and who is responsible.

Do you have any written procedures relating to environmental issues?

Have there been any complaints about the environmental impact of your operations from external groups, e.g. local residents, environmental organisations? If so, what have these complaints been about and who made them?

Have you received protests or complaints regarding your products from external groups? If so, what have these complaints been about and who made them?

Have you published any reports on your environmental activities and performance?

Do you have a system for dealing with external requests for information on and/or complaints about your environmental performance?

Do you inform local residents and authorities about your environmental accidents?



2. Internal organisation

Has responsibility been allocated for co-ordinating environmental management at your site? If so, who is responsible?

Do the person/s responsible have:

• the appropriate level of qualification and training?

• the authority to make decisions in their area of responsibility?

Has responsibility for implementing environmental measures been allocated to employees?

Do employees with environmental responsibilities have:

• the appropriate knowledge and training

• the authority

to carry out their environmental tasks?

Do you have an organigram which shows who has what responsibility for environmental issues?

Have job descriptions been developed for employees with environmental responsibilities which define these responsibilities and the related tasks?

Have you introduced any training programmes on environmental issues? If so, who is the training for and what topics does it cover?

Can employees provide input on environmental initiatives, e.g. suggestion schemes?



How do you inform all employees about your environmental initiatives?


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