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Car parks / park and ride facilities / car rental facilities

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Car parks / park and ride facilities / car rental facilities

We recommend that public car parks, park and ride facilities and car rental facilities are monitored to ensure that vehicles near to buildings are not left longer than an authorised time. If public parking is available, e.g. near station entrances or other passenger facilities, a procedure for dealing with suspicious vehicles should be agreed with your police force. Car parks should be included within any security patrolling regime.

Commercial developments at stations

A number of commercial developments have been seen or are proposed at a stations across the UK. This can range from internet shopping delivery boxes, phone charge lockers, reverse vending machines, flower dispensers etc. Whilst providing a useful service, these developments can have unintended consequences for the security of the station, by importing additional risk, e.g. concealment of an IED. If you are considering such developments at your stations, mitigating controls should be factored in. Location is key and ideally the development should be located away from crowded parts of the station. Station staff and police should also be able to access the interior (e.g. to search it in the event of a bomb threat) and there should be the ability to suspend use of the development at times of heightened threat. Operators should consult their CTSA about each proposed location / development before installation, and DfT can also offer advice.

Security enhancements at times of increased threat

There are a number of security enhancement measures which can be employed at times of increased threat:

Security enhancements - at times of increased threat

Carry out more frequent and more thorough security checks of the public areas in a station;

Remove litter bins or check them more frequently;

Close bicycle parking facilities within the station area or require panniers to be removed before bicycles are left;

Introduce/increase frequency of passenger security announcements/display posters;

All staff on duty in public areas to wear hi-vis jackets or tabards;

Withdraw luggage or other lockers from use or increase amount of screening of left luggage; and

Deliveries are to be by prior appointment only. Details of supplier, vehicle and driver to be checked and recorded on arrival.

f. Security of depots and maintenance facilities

Although depots and maintenance garages are not crowded places in the same way as stations are, application of common sense security measures can help ensure that items are not concealed on board vehicles when in these locations. As with stations and termini, we recommend having clear signage in place to discourage unwanted access by vehicles / people and to facilitate proper egress in an emergency.

Key actions

Contact your police force to obtain advice on protecting your premises

Physical protection

In providing physical protection, barriers around the site (fencing, walls, gates etc.) are recommended to control access and objects that could be used as climbing or screening aids e.g. trees should be removed. Reducing the number of access points into depots may lessen vulnerability to unauthorised access. Consideration should be given to permanently sealing (e.g. replacing with fencing) any redundant or unnecessary access points.

The main entrance should be the only point through which visitors and their vehicles can access a site. Alternative access points should be protected by appropriate physical measures to prevent unauthorised persons gaining access e.g. by tailgating.

Control room security

Where a control room is critical to the operation of a system, it is recommended that additional physical protection be given to it such as CCTV, exterior fencing and physical protection of the entrance. Careful consideration should be given to who has access rights to this area. It is recommended that a record of those staff who have unescorted access rights be kept, based on a legitimate operational need to access that area. Other staff, contractors and visitors should be allowed access only where they are expected and have been authorised or, preferably, where they are accompanied by a member of staff who has these rights. A visitor record should also be kept. Further advice on Control room design can be obtained from the CPNI website17.

Rolling stock on site

It is recommended that measures are introduced to protect rolling stock within the site if practicable (locking whenever the stock is not being worked on, searching before they leave the depot etc.) Section 4 of this guide covers the security of rolling stock, and gives more detailed information. Such vehicle checks may be done by drivers or by cleaners and a record made of the checks.

Closed Circuit Television (CCTV)

We recommend measures are introduced to aid the detection of unauthorised persons: either through the use of a monitored CCTV system (at a minimum covering all access points) which could be based on motion detection where activity is not expected, or another equivalent surveillance system, or the use of security patrols. Further information on CCTV can be found in Section 4, and useful CCTV publications are listed at Annex F.

Staffing / patrolling

We recommend that the main entrance should be controlled. Security guards and regular patrols of the depot compound are options for consideration. Systems for recording site patrols are also recommended.

Image: BTP Police bike patrol alongside Metro lines © Nexus

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