Organizational behavior in changing times multiple choice human behavior in organizations



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CHAPTER 1
ORGANIZATIONAL BEHAVIOR IN CHANGING TIMES
MULTIPLE CHOICE
HUMAN BEHAVIOR IN ORGANIZATIONS
1. The study of organizational behavior is concerned with:

A. psychosocial, interpersonal, and organizational structure

B. psychosocial, interpersonal, and work design

C. interpersonal, group dynamics in organizations, and work design

D. psychosocial, interpersonal, and group dynamics in organizations

ANSWER: D, easy, K&C, pg. 4


2. The study of individual behavior and group dynamics in organizational settings describes the content of study in:

A. organization theory

B. organization design

C. organizational behavior

D. organizational development

ANSWER: C, medium, K&C, pg. 4


3. Which organizational variable(s) is (are) important to the study of group dynamics?

A. organization structure

B. role conflict & ambiguity

C. job task

D. hierarchy of authority

ANSWER: B, medium, K&C, pg. 8


4. The description of an organization as clockworks in which human behavior is logical and rational would come from which level within the organization?

A. individual level

B. group or department level

C. organizational level

D. internal level

ANSWER: C, medium, synthesis & evaluation, pg. 4


5. The description of an organization as more like a snake pit with daily conflict, distress, and struggle would come from which level within the organization?

A. group level

B. organizational level

C. individual level

D. department level

ANSWER: C, medium, synthesis & evaluation, pg. 4



6. The FAA’s need to address change in air travel due to the tragic events of September 11, 2001 reflect which metaphor of an organization?

A. virtual

B. clockwork

C. snake pit

D. free flight

ANSWER: C, medium, K&C, PED-OR, pg. 6
7. The snake pit metaphor of organizations would be reflected by which of the following?

A. the events of September 11, 2001

B. free flight

C. the increase in the number of passengers and the drop in airfares prior to 9/11/2001

D. the FAA’s relatively poor safety record since the deregulation of the industry in 1979

ANSWER: A, medium, K&C, PED-OR, pg. 6





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