These specifications describe the requirements for an automatic static transfer switch. The Liebert STS2 is a solid-state, three-pole, dual-position transfer switch designed to switch automatically and manually between two synchronized three-phase AC power sources without an interruption of power to the load longer than 1/4 cycle.
The input power shall be supplied from two different AC power sources, which are nominally of the same voltage level, phase rotation and frequency. The primary purpose of the Liebert STS2 is to allow virtually uninterrupted transfer from one source to the other in case of the failure of one source or by manual initiation for test or maintenance. The switching action shall not connect together the two sources of power that would allow backfeeding one source to the other. The Liebert STS2 shall allow for either source to be designated as the preferred source. The switch will automatically transfer to the preferred source and remain so until manually initiated to transfer or until the selected source fails. If the selected source fails, the Liebert STS2 shall transfer without interruption greater than 1/4 cycle to the other source, designated as the alternate source. The Liebert STS2 shall be furnished with key-interlocked static switch isolation and bypass breakers to each source, which allow uninterrupted manual transfer to and from either source for maintenance.
The specified system shall be designed, manufactured, tested and installed in accordance with:
American National Standards Institute (ANSI)
Canadian Standards Association (CSA)
Institute of Electrical and Electronics Engineers (IEEE)
National Electrical Code (NEC)
National Electrical Manufacturers Association (NEMA)
National Fire Protection Association (NFPA)
Underwriters Laboratories (UL) (ULc)
EN 61000-6-3 & 6-2
The Liebert STS2 shall be UL and UL listed per UL Standard 1008 for Automatic Transfer Switches.
The Liebert STS2 shall comply with the latest FCC Part 15 EMI emission limits for Class A computing devices and the emission limits of EN50091-1, 2, 3 Class A.
The Liebert STS2 shall safely withstand without misoperation or damage:
Transient voltage surges on either AC power input as defined by ANSI/IEEE C62.41 for Category B3 locations (high surge exposure industrial and commercial facilities)
Electrostatic discharges (ESD) up to 10 kV at any point on the exterior of the unit
Electromagnetic fields from portable transmitters within 3 ft. (1m) of the unit
The Liebert STS2 shall comply with the immunity requirements of EN50082-1.
STS - Static Transfer Switch
SCR - Silicon Controlled Rectifier
MTBF - Mean Time Between Failure is the actual arithmetic average time between failures of the critical AC output bus.
Non-automatic circuit breaker - A circuit breaker that has no automatic thermal overload trip element but does have a magnetic trip element for short-circuit/fault protection. Short-circuit and overload protection must be provided by an upstream overcurrent device.
Voltage. Input/output voltage specifications of the Liebert STS2 shall be [(200) (208) (220) (240) (380) (400) (415) (480) (600) ( )] volts, three phase, (60) (50) Hz, (3) (4)-wire plus ground.
Output Load Capacity. Specified output load capacity of the Liebert STS2 shall be (100) (250) (400) (600) (800) (1000) A. The Liebert STS2 shall be continuous rated to carry a full 100% load.
Modes of Operation
The Static Transfer Switch shall be a three-pole, double-throw, solid-state, automatic transfer switch that is fed from two AC power sources. One source shall be designated as the preferred source, while the other is the alternate source. Selection of which input source is preferred shall be user selectable from the operator control panel. All transfers shall be a fast break-before-make with no overlap in conduction from one source to the other. All transfers, including sense and transfer times, shall have less than a 1/4 cycle interruption in power to the load.
The Static Transfer Switch is fuseless and consists of six pairs of Silicon Controlled Rectifiers (SCRs) connected in an AC switch configuration. The brick type SCRs are continuous rated to carry 100% of the Liebert STS2 rated load while operating within the Liebert STS2 specifications. The use of fuses for protection is not permitted due to possible fuse clearing in an out of phase transfer.
The Static Transfer Switch logic power shall automatically power up when connected to the power source. The control panel shall be active as long as one input to the Liebert STS2 is energized. The Liebert STS2 shall be supplied with factory default settings; mechanical trim pots shall not be used for calibration or adjusting settings. All settings must be adjustable; the settings shall be adjusted/configured from the LCD display.
Normal Mode. The unit is fed by two sources with the output connected to the load. In normal operation, the load shall be connected to the preferred source as long as all phases of the preferred source are within the acceptable limits. Upon failure of the preferred source, the load shall be transferred to the alternate source until such time as the preferred source returns to within the acceptable limits. Transfer voltage limits shall be ±10% of the nominal input voltage for steady state conditions, with low voltage transfer limits having an inverse time relationship that is within the IEEE Std. 446 computer voltage tolerance envelope. After the preferred source returns to within the acceptable voltage limits for at least the preset adjustable retransfer time delay (typically 3 seconds) and is in phase with the alternate source, the load shall be retransferred automatically to the preferred source. The automatic retransfer to the preferred source can be disabled if so selected by the user from the operator control panel. When the automatic retransfer is disabled, emergency transfers from the alternate source to the preferred source shall not be disabled upon alternate source failure.
Load Current Inhibit. The Liebert STS2 shall sense the load current and, if the load current exceeds an adjustable preset level deemed to represent a load inrush or fault condition, the Liebert STS2 shall disable the automatic transfer even if the voltage on the selected source exceeds the transfer limits. The load current transfer inhibit shall be [(automatically) (manually)] reset after the current returns to normal to allow for continued protection against a source failure.
Manual Transfer. The Liebert STS2 shall allow manually initiated transfers between the two sources, providing the alternate source is within acceptable voltage limits and phase tolerances with the preferred source. Allowable phase differences between the sources for manually initiated transfers shall be adjustable from the operator control panel. The Liebert STS2 shall be capable of tolerating transfers up to 180 degrees out of phase for emergency conditions. However, the user-adjustable phase synchronization window shall be limited to ±30 degrees. If the transfer is manually initiated, the Liebert STS2 shall transfer between the two sources without interruption of power to the load greater than 1 millisecond provided that both sources are available and synchronized within the user-adjustable phase synchronization window. For sources where the two frequencies are not exactly the same (as would be the case between a utility and standby generator source), manually initiated transfers shall be delayed by the Liebert STS2 until the two sources are within the user-adjustable phase synchronization window.
Emergency Transfer. In an effort to maintain power to the load, upon loss of the source that the load is connected to, the Liebert STS2 shall automatically transfer to the other source in less than 1/4 cycle, overriding any retransfer time delays or other inhibits except load overcurrent providing that the other source is available. If one source is shorted upstream, causing an undervoltage condition on that source, the Liebert STS2 will sense the undervoltage and transfer to the alternate source.
SCR Failure. The Liebert STS2 shall continuously monitor the status of the SCR switching devices for proper operation. In the event of a shorted SCR on the source powering the load, the Liebert STS2 shall automatically alarm the condition and trip open the other source isolation breaker. In the event of a shorted SCR on the other source, the Liebert STS2 shall automatically alarm the condition and trip open the other source isolation breaker. In the event of an open SCR, the switch shall automatically alarm the condition and transfer to the other source. All open and shorted SCR alarm conditions shall be latched and require the system to be repaired and reset to restore normal operation.
Maintenance Bypass. The Liebert STS2 shall be furnished with key-interlocked maintenance bypass breakers that allow the Liebert STS2 power, controls and monitoring electronics to be bypassed to either input source for maintenance without interruption of power to the load. The packaging of the Liebert STS2 shall have all electronics isolated from the input, output and bypass connections to allow safe servicing of any components without access to hazardous voltages when the unit is in maintenance bypass.
Maximum Continuous Current: [(100) (250) (400) (600) (800) (1000)] amps
Load Power Factor Range: 0.75 to 1.0, leading or lagging
Load Crest Factor: Up to 3.5
Source Voltage Distortion: Up to 10% THD with notches and ringing transients
Surge Protection: Sustains input surges without damage per criteria listed in ANSI C62.41 Category A and B
Sensing and Transfer Time: 4 ms
Overload Capability: 125% for 30 minutes (100-400A), 125% for 10 minutes (600-1000A)
150% for 2 minutes
500% for 0.25 seconds
Short Circuit Withstand Capability:
Storage Temperature Range: -40° to +80°C (-40° to 176°F)
Operating Temperature Range: 0° to 40°C (32° to 104°F)
Relative Humidity: 0 to 95% without condensation
Operating Altitude: Up to 4000 ft. (1200m) above sea level without derating. Above 4000 ft. (1200m), output current is derated by 6% per 1000 ft. (18% per 1000m).
Storage/Transport Altitude: Up to 40,000 ft. (12,200m) above sea level
Audible Noise: Less than 55 dBA at 5 ft. (1.5m) with audible alarm off
The Liebert STS2 shall be designed for high reliability and high availability with an MTBF exceeding 1,000,000 hours. To the fullest extent practical, redundant circuits and components shall be used to eliminate single points of failure.
Redundant power supplies shall be provided to prevent any single-point power supply failure mode. The Liebert STS2 shall have two completely separate power supplies mounted on separate boards so a power supply can be replaced while the load is on bypass. There shall be two separate DC buses, one from each power supply, to provide redundancy throughout the controls.
Control logic shall be triple-redundant. Each of the three logic modules shall have its own separate power connection to each power supply bus. Each logic module shall be fused to prevent it from shorting the power supplies if an internal failure occurs. Gating and control logic shall be partitioned so that the failure of one source’s gating or sensing logic does not prevent the switch from transferring to the other source.
All electrical components requiring normal maintenance or repair shall be replaceable without de-energizing the load, assuming that at least one source is available. Solid-state switching devices shall be packaged to allow safe repair of the switching devices without having to de-energize the load. All molded case switches or non-auto circuit breakers shall be of a plug-in or draw-out type to allow replacement without de-energizing the load. All control and logic components shall be mounted separate from the power components.
No fuses are to be used to protect the solid-state power switching devices. All solid-state power switching devices shall be rated to prevent hazardous device failure in power systems with available fault currents up to [(100,000A @ 208V) (65,000A @ 480V) (25,000A @ 600V)].
The Liebert STS2 shall be designed for front access only. The Liebert STS2 shall be designed so all installation, repairs and maintenance can be done from the front or top of the unit. The Liebert STS2 shall be designed to minimize the exposure of hazardous voltages to allow safe servicing of the unit while the load is energized. Barriers shall be used on and around customer connections to protect personnel during maintenance.
The manufacturer shall furnish an installation, operation and maintenance manual with installation, startup, operation and maintenance instructions for the specified system.
Submittals with the proposal shall include:
A system one-line diagram.
Outline drawing including weights, dimensions, heat dissipation and recommended service clearances.
Location and detailed layouts of customer power and control connections.
Description of equipment to be furnished, including deviations from these specifications.
Submittals upon STS delivery shall include a complete set of submittal drawings and one (1) installation, operation and maintenance manual that shall include a functional description of the equipment with block diagrams, safety precautions, instructions, step-by-step operating procedures and routine maintenance guidelines, including illustrations.
A list of recommended spare parts shall be furnished upon request.
An in-service user’s list shall be furnished upon request.
The manufacturer shall provide a warranty against defects in material and workmanship for 12 months after initial system startup or 18 months after ship date, whichever occurs first. (Refer to the Warranty Statement for details.)
A minimum of five years’ experience in the design, manufacture and testing of STS systems is required. The specified system shall be completely factory-tested before shipment. Testing shall include, but shall not be limited to: quality control checks, Hi-Pot test (two times rated voltage plus 1000 volts, per UL requirements), transfer tests and metering calibration tests. The system shall be designed, manufactured and tested according to world-class quality standards. The manufacturer shall be ISO 9001 certified.
Before shipment, the manufacturer shall fully and completely test the Liebert STS2 to assure compliance with the specifications.
All materials of the Liebert STS2 shall be new, of current manufacture, high grade and free from all defects and shall not have been in prior service except as required during factory testing.
The maximum working voltage, current and di/dt of all solid-state power components and electronic devices shall not exceed 75% of the ratings established by their manufacturer. The operating temperature of solid-state component subassembly shall not be greater than 75% of their ratings.
Wiring practices, materials and coding shall be in accordance with the requirements of the National Electrical Code (NFPA 70). All bolted connections of busbars, lugs and cables shall be in accordance with requirements of the National Electrical Code and other applicable standards. All electrical power connections are to be torqued to the required value and marked with a visual indicator.
Provision shall be made for power and control cables to enter or leave from the top or bottom of the Liebert STS2 cabinet.
Frame and Enclosure
The Liebert STS2 unit, comprised of solid-state, three-pole, dual-position transfer switch, key-interlocked static switch isolation and bypass breakers, shall be housed in a single free-standing NEMA type 1 enclosure and meet IP20 requirements. The frame shall be constructed of galvanized steel and pop riveted to provide a strong substructure. The frame shall include four heavy-duty swivel castors for ease of installation and four permanent leveling feet for final installation. Doors and removable exterior panels shall be a minimum of 16GA steel and be powder-painted the manufacturer’s standard color textured enamel finish paint. A key-lock, hinged front door shall provide access to the circuit breakers. A tool shall be required to remove exterior panels that expose hazardous voltages. All removable panels shall be grounded to the frame for safety and EMI/RFI protection. The cabinet shall be structurally designed to handle forklifting from the base.
Front access only shall be required for expedient servicing, maintenance and installation. The Liebert STS2 shall be constructed of replaceable subassemblies that can be easily changed without exposing personnel to high voltage. Printed circuit assemblies shall be plug connections.
Removable conduit/cable termination plates shall be provided in the top and bottom of the unit for termination of the two source input and/or output conduits, raceways or cables.
The complete STS shall have maximum dimensions of [30 in./610 mm (up to 250 amps), 38 in./810 mm (400A-600A,), 84 in./2134 mm (800A-100A)] wide by 32 in./810 mm deep by 77 in./1950 mm high.
The distributed floor weight shall be less than 150 lb./sq. ft. (660 kg/m2).
The Liebert STS2 can be tipped 15 degrees in any direction without falling over.
The Liebert STS2 shall utilize convection air cooling for the enclosure with forced air cooling of the heat sinks. All fans shall be redundant so that a single fan failure will not cause temperature to increase beyond acceptable limits. Heat rejection shall be through screened protective openings in the top of the unit. Air filters shall be located in the front door at the point of air inlet.
Cooling of the Liebert STS2 shall be by forced air. Low-velocity fans shall be used to minimize audible noise output. All fans shall be redundant so that a single fan failure will not cause temperature to increase beyond acceptable limits. Heat rejection shall be through screened protective openings in the top of the unit. Air filters shall be located in the front door at the point of air inlet.
The Liebert STS2 shall operate from sources that are solidly grounded or impedance-grounded. The unit shall not be used on corner-grounded delta systems.
The AC output neutral shall be electrically isolated from the Liebert STS2 chassis. The Liebert STS2 chassis shall have an equipment ground terminal.
Non-Automatic Circuit Breakers
The Liebert STS2 shall be equipped with five molded-case, plug-in, non-automatic circuit breakers. The breakers shall be UL listed and IEC rated for use at the system voltage. The plug-in feature of the breaker shall include interlock, which prevents the breaker from being unplugged without being in the Off (open) position. Three of the breakers shall provide for total isolation of the solid-state switching devices with an input breaker for each source and a load isolation breaker. Two of the breakers shall provide for maintenance bypassing of the solid-state switching devices to either input source. Key interlocks shall be provided on the breakers to prevent improper maintenance bypassing of the solid-state switch. A bypass breaker cannot be closed unless the solid-state switch is connected to the same input source, and only one bypass breaker can be closed at a time. All breakers shall be equipped with N.O. and N.C. auxiliary switches for monitoring of the breaker positions. The two input breakers for the solid-state switching devices also shall be equipped with 48 VDC shunt trips to allow for control by the Liebert STS2 logic.
Silicon Controlled Rectifiers (SCRs)
The Liebert STS2 consist of six pairs of SCRs connected in an AC switch configuration. The SCRs shall be brick-type and rated to carry the full 100% rated load. The SCRs shall be rated to prevent hazardous device failure in power systems with available fault currents listed in Section H, Item K.
The Liebert STS2 shall be provided with a microprocessor-based control panel for operator interface to configure and monitor the Liebert STS2. The control panel shall be located on the front of the unit and can be operated without opening the hinged front door. The display shall not be mounted to the front door so the door can be easily removed for maintenance. A backlit, menu-driven, full graphics, color touch-screen Liquid Crystal Display (LCD) shall be used to display system information, status information, a one-line diagram of the Liebert STS2, active alarms, alarm history information, startup and bypass instructions. No mechanical pushbuttons shall be used.
The mimic panel screen shall indicate the power flow, the status of all molded-case non-automatic circuit breakers, the preferred source and the Liebert STS2 position (connected to source 1 or 2) as well as active alarms.
Pop-up boxes selected from the menu bar shall be provided for operator interface to the LCD control panel for menu selection, control of the preferred source, manual transfer initiation, auto/manual retransfer selection and other system setpoints. In addition, an operator can silence and reset the audible alarm by touching the screen. To facilitate STS operation, help text, step-by-step startup, transfer and maintenance bypass procedures shall be displayed on the LCD screen. For manual transfers, a syncscope shall display the leading or lagging real-time phase difference between the two input sources.
The control panel shall be equipped with an internal RS232 port and Flash memory to allow the Liebert STS2 software to be upgraded by a factory-trained customer engineer without shutting down the load.
To facilitate diagnostics, an event log of the last 512 alarm events shall be stored in non-volatile memory and displayed on the LCD. Two history logs, each having 64 frames of unit status frozen upon an alarm condition designated as a freeze fault, will be stored in non-volatile memory and displayable on the LCD. A frame shall be acquired every 4 milliseconds, with 40 frames before the fault and 23 frames after the fault. Each frame contains metering data, active alarms/faults and unit status. A system calendar and real-time clock shall be included to time-stamp all stored events. Monitored parameters shall be acquired two times per 4-millisecond frame.
CAN bus shall be used to communicate between the logic and the control panel as well as the options.
For remote monitoring, a serial RS-232 port shall provide present switch status information, alarm history information and the history of status screens that are triggered upon a major alarm event.
The following metering parameters shall be displayed:
Input AC voltage for both sources, line-to-line for each phase
Input AC current for both sources for each phase
Input frequency for both sources
Number of switch transfers
Synchronization phase angle
All voltages and currents shall be measured using true-RMS techniques for accurate representation of non-sinusoidal waveforms associated with computers and other electronic loads. The metering parameters shall have a full-scale accuracy of ±2%.
Active alarms shall be monitored and displayed simultaneously as part of the LCD event panel. The following alarm messages shall be displayed:
An audible alarm shall be activated when any of the alarms occurs. All alarms shall be displayed in text form.
ACCESSORIES (OPTIONAL COMPONENTS AND SERVICES)
The Liebert STS2 shall be furnished with an optimized transfer control algorithm. This algorithm shall optimize the Liebert STS2 transfer timing such that the volt-seconds applied to a downstream transformer(s) primary is balanced, thus sufficiently minimizing peak saturation current drawn by the downstream transformer(s).
In addition to controlling the transformer primary current and flux, the optimized transfer control algorithm must maintain the load voltage within the CBME/ITIC Standards during the transfer. To maintain load voltage after the preferred source is turned off, the control algorithm must be able to pulse-fire the alternate source SCRs to minimize load discontinuity and voltage disruption.
The Liebert STS2 must maintain the above specification under the following conditions:
Loss of source
Loss of a single phase
Power factor load range of 0.75 to 1.0 leading or lagging
Out-of-phase conditions from +180 to -180
Programmable Relay Board
A Programmable Relay Board with eight sets of isolated Form C contacts shall be provided to indicate a change of status of any alarm condition. Any alarm can be programmed onto any channel or channels. Up to two programmable relay boards can be installed in the Liebert STS2. Programming is performed through the touch screen display. Each contact shall be rated 1A @ 30 VDC or 250mA @ 125 VAC.
Input Contact Isolator Board
An Input Contact Isolator Board with eight relay inputs (normally open dry contacts) shall be provided for owner alarm messages. The owner through the touch screen display can program the alarm messages.
The Liebert STS2 shall be provided with a Comms Board that can communicate with a Liebert SiteScan® monitoring system and/or an external modem.
The Liebert STS2 shall be equipped with an RS-422 communication port for communication to a Liebert SiteScan monitoring system using a 2-wire twisted pair for reliable communication up to 3281 ft. (1000m). Information available from the RS-422 port shall include the present switch status information, all monitoring parameters and all active alarms.
The Liebert STS2 shall be equipped with a modem interface for remote reporting of the present switch status information, alarm history information and the history of status screens that are triggered upon a major alarm event. The monitoring system software shall also support an auto-dial feature that allows the system to automatically dial programmed phone numbers by way of the modem to report designated alarm conditions. (External modem is supplied by others.)
Liebert IntelliSlot® Web/485 Card with Adapter
The Liebert STS2 shall have a Liebert IntelliSlot network card that enables the Liebert STS2 to communicate with a network management system (NMS). The Liebert IntelliSlot Web/485 Card with Adapter (IS-WEB485ADPT) will include internal hardware and software to communicate (via SNMP and HTTP) to any IP-based Ethernet network through a RJ-45 connector. The Liebert IS-WEB485ADPT shall provide redundant paths for communication that make it possible to connect to a Building Management System (BMS) using Modbus while simultaneously communicating with an NMS through SNMP and HTTP. A terminal block shall be provided to connect to Modbus.
Remote Source Selection
The Liebert STS2 shall be furnished with Remote Source Selection board to remotely select the preferred source. Closure of one of the two N.O. dry contacts (by others) shall cause the selected source to be the preferred source to which the Liebert STS2 will connect the load as long as the source is available in the same manner as the local source transfer selection. If both input contacts are closed, the current selected preferred source shall be retained. If the unit preferred source selection and remote source selection shall be active at the same time, the Liebert STS2 follows the last request for a preferred source change, regardless of whether it was from the local or remote source select controls.
Key Lockout Switch
A key lockout switch shall be provided which activates a software lockout of the touch-screen display to prevent manual transfers and configuration changes. When locked out, the touch screen becomes a read-only display and a key is required to do manual transfers or change settings. The alarm silence button shall not be disabled when in the lockout position. The switch shall be located behind the front door but can be operated without opening the front door.
Redundant Output Breaker
A redundant output plug-in, non-automatic circuit breaker shall be provided and connected in parallel with the output plug-in, non-automatic circuit breaker to provide redundancy in the output power path. The redundant non-automatic circuit breaker shall be of the same rating and type as the output breaker.
Input Junction Boxes and Cables
Two input power junction boxes and interconnecting cables shall be furnished for the input power connections. Power terminal blocks shall be provided in each input junction box for the connection of the input power conductors and a parity-sized ground conductor. The junction boxes shall be NEMA type 1 enclosure with maximum dimensions of 16 in. (406 mm) width, 30 in. (762 mm) length, and 6 in. (153 mm) height. An input cable assembly shall be provided for connection between the Liebert STS2 unit and the junction box. The cable length between the unit and junction box shall be 10 ft. (3m) long and consist of the appropriate number and size of conductors inside UL/CSA listed liquid-tight, flexible metal conduit. The conductors shall be UL/CSA listed 90°C minimum insulation, copper conductors, sized in accordance with the NEC, based on the Liebert STS2 input breaker ampacity.
Seismic Floor Anchors
The Liebert STS2 shall be provided with seismic floor anchors to fasten the unit to a concrete floor to meet seismic Zone 4 requirements.
Seismic Floor Stand
A Floor Stand shall be furnished to level the unit and to provide bottom cabling access without relying on a raised floor for support. The nominal height of the floor stand shall be [18 in. (457mm), 24 in. (610mm), 30 in. (762mm), 36 in. 914mm)].
Output Distribution Cabinet (100-600A units only)
An output distribution cabinet shall be furnished that may be mounted on the side of the Liebert STS2. It shall be a full-height section with hinged doors to allow for easy access.
The output distribution cabinet shall contain one vertically mounted I-line panelboard for distribution to the intended loads. The panelboard shall be totally enclosed with an accent cover that provides access to the panelboard without exposing other portions of the unit. The panelboard shall provide space for 100A through 250A three-pole branch circuit breakers. The panelboard shall include separate isolated neutral busbar and safety-ground busbar for the neutral and safety-ground connections.
Certified Test Report
A certified copy of the factory test report shall be provided for each unit.
Factory Witness Test
The owner and/or the owner’s representative shall attend a factory test of each unit. The factory will perform its standard witness test to demonstrate that the unit meets the Liebert STS2 specification.
Heavy-duty solid wood crating with vapor barriers and desiccant shall be provided to meet international requirements regarding package strength and markings for overseas shipments.
A light-emitting diode (LED) display provides monitoring and control through a series of LEDs and buttons. LEDs are used to alert when a problem occurs.
(NOTE: Replaces the standard touch screen color LCD monitoring system and has no remote communications.) A PC, running terminal emulation software, must be connected to the RS-232 port to access the data and configuration settings.
FIELD QUALITY CONTROL
The following inspections and test procedures shall be performed by factory-trained field service personnel during the Liebert STS2 startup.
Inspect equipment for signs of damage.
Verify installation per drawings.
Inspect cabinets for foreign objects.
Verify neutral (if used) and ground conductors are properly sized and configured.
Verify all printed circuit boards are configured properly.
Check all control wiring connections for tightness.
Check all power wiring connections for tightness.
Check all terminal screws, nuts and spade lugs for tightness.
Check all fuses for continuity.
Confirm input voltage and phase rotation is correct.
Verify control transformer connections are correct for voltages being used.
MANUFACTURER’S FIELD SERVICE
The Liebert STS2 manufacturer shall directly employ a nationwide service organization, consisting of factory-trained field service personnel dedicated to the startup, maintenance and repair of UPS and power equipment. The organization shall consist of regional and local offices.
The manufacturer shall provide a fully automated national dispatch center to coordinate field service personnel schedules. One toll-free number shall reach a qualified support person 24 hours/day, 7 days/week, 365 days/year. If emergency service is required, response time shall be 20 minutes or less.
An automated procedure shall be in place to ensure that the manufacturer is dedicating the appropriate technical support resources to match escalating customer needs.
Replacement Parts Stocking
Parts shall be available through an extensive network to ensure round-the-clock parts availability throughout the country.
Recommended spare parts shall be fully stocked by local field service personnel with backup available from the national parts center and the manufacturing location. The national parts center Customer Support Parts Coordinators shall be on call 24 hours/day, 7 days/week, 365 days/year for immediate parts availability. Parts from the national parts center shall be shipped within 4 hours on the next available flight out and delivered to the customer’s site within 24 hours.
STS Maintenance Training
Maintenance training courses for customer employees shall be made available by the Liebert STS2 manufacturer. This training is in addition to the basic operator training conducted as a part of the system startup.
The training course shall cover STS theory, location of subassemblies, safety and STS operational procedures. The course shall include control, metering and feedback circuits to the Printed Circuit Board (PCB) level. Troubleshooting and fault isolation using alarm information and internal self-diagnostics should be stressed.
A complete offering of preventive and full service maintenance contracts for the Liebert STS2 shall be available. An extended warranty and preventive maintenance package shall be available. Factory-trained service personnel shall perform warranty and preventive maintenance service.
NOTE: These Guide Specifications comply with the format outlined by the Construction Specifications Institute per CSI MP-2-1 and CSI MP-2-2. In correspondence, reference Liebert document SL-20610_REV03_03-08.