(Part-Time Position Overlapping With Above Position at Boston EMS)
to 6/95 Department of Public Administration
University of North Texas
Taught graduate courses in governmental budgeting, and emergency management; and taught introductory public administration at graduate and undergraduate levels.
11/88Director of Management Analysis and Planning
to 3/94 New York City Emergency Medical Service (EMS)
New York City Health and Hospitals Corporation
EMS ambulances respond to over 1,000,000 medical emergency incidents annually. Was responsible for directing a wide range of operations analysis, capital budgeting, policy planning, and grant development efforts.
Specific responsibilities included:
* Advising senior managers and directing internal task forces.
* Coordinating the development of capital budget proposals.
* Coordinating initiative to link non-emergency, repeat EMS users to appropriate primary care.
* Supervising the development of multi-year projections of future demand and capabilities required to meet response time goals.
* Overseeing the strategic deployment of ambulance tours.
* Supervising the design and implementation of management indicator reports to monitor system performance and identify important trends.
1/84Director of Operations Analysis
to 11/88 Jewish Board of Family and Children's Services (JBFCS)
JBFCS, a JCAHO-accredited agency in New York City, operates over 60 mental health and social service programs serving approximately 40,000 clients annually. Was responsible for:
* Presenting key trends and management issues to agency management.
* Managing the development and maintenance of computerized information systems on client characteristics and services provided; and supervising statistical review of clinical operations.
* General operational problem-solving (e.g. design and implementation of a productivity planning and monitoring system for JBFCS clinics).
* Assisting in the preparation of program contracts and serving as liaison to funding and regulatory agencies.
to 1/84 Citizens' Committee for Children of New York
Directed a study about the adequacy of services to prepare New York City foster care youngsters for independent living.
to 8/83 Social Policy Research Institute
Graduate School of Management and Urban Professions
New School for Social Research
Managed the New York City operations of two Statewide planning studies on the characteristics and the appropriateness of placement of children residing in State-supported programs (e.g. foster homes, psychiatric centers). Responsible for supervising social work and research staff, serving as liaison to voluntary and public agencies, and contract/budget negotiation and monitoring.
8/78Director of Research
to 3/80 Child Care Indicators Project
New York State Board of Social Welfare
Designed and implemented a series of computerized management reports to assess and assist the efforts of service providers to achieve permanent homes for children in foster care.
to 8/78 State University of New York at Stony Brook
Organized the content and logistics of a major conference cosponsored by NEWSDAY, the Long Island Regional Planning Board, the Long Island Association of Commerce and Industry, and the University on how to promote the retention and proper development of business and industry on Long Island.
Assistant Director of Communications, National Coordinating Center for CurriculumDevelopment
College of Engineering, SUNY at Stony Brook (concurrent with the above position inthe President's Office)
Designed and implemented evaluation and feedback systems to gauge the effectiveness of the Center's educational materials in increasing minority high school student capability for and interest in engineering.
October 2005 EMS Research Group Award/ Metropolitan Boston Emergency Medical Services
May 2001 Special Citation/Boston Emergency Medical Services Relief Association Annual Awards Ceremony
March 1989 Pre-Hospital Save Commendation / New York City Emergency Medical Service
1975-1977 Graduate Council Fellowship/State University of New York at Stony Brook
Fall 1999 Course:Approaches to the Social Sciences
Spring 1999 Course:State and Local Government
Department of Mathematics, Dean College
Spring 1998 Course: Quantitative Analysis I
Graduate School of Management & Urban Policy, New School for Social Research
Fall 1992 Course: Managing Public Resources
Abrams, H., McNally, B., Ong, M., Moyer, P., & Dyer, K. (2013). A composite model of survival from out-of-hospital cardiac arrest using the Cardiac Arrest Registry to Enhance Survival (CARES). Resuscitation, 84 (8), 1093-1098.
Abrams, H., Moyer, P., & Dyer, K. (2013). A participatory approach to generating front line interest and support for the development of a performance indicators report: the case of Boston Emergency Medical Services response to cardiac arrests. Public Performance & Management Review,36(4), 529-543.
Abrams, H., Moyer P. & Dyer, K. (2011). A model of survival from out-of-hospital cardiac arrest using the
Boston EMS arrest registry. Resuscitation, 82(8), 999-1003.
PUBLICATIONS (NON-PEER REVIEWED)
PA Times is a publication of the American Society for Public Administration(ASPA); Ethics Today is a publication of ASPA’s Ethics Section.>
Abrams, H.C. (2007, Fall). Who is the Client of a Government Attorney – A Response. Ethics Today.
Abrams, H.C. (2006, Summer) Learning to Swim With the Sharks. Ethics Today. Abrams, H.C.& Rosenbloom, D.R. (2005, September) Point/Counterpoint—The Ethics of Privatizing Prison Services. PA Times. Abrams, H.C.(2005, July) Establishing a Beachhead for Ethical Reflection. PA Times.
Abrams, H.C. Mini-Cases in the Ethics Moment section of PA Times
----“Going Along to Get Along” (1998, October)
----“When the Findings Don’t Jibe!” (1998, January ).
Abrams, H.C. (1991) Nonprofit Service Providers and Local Government Social Service Provision Levels:
The Case of Foster Care. Unpublished doctoral dissertation, New York University.
New York State Council on Children and Families. (1980). Criteria for DefiningAppropriateness of
Placements forChildren in New York State. Albany, New York: Cocozza, J., Ingalls, R., Abrams, H.,
Bradley, C., Dulberg, B. & Kail, B.
New York State Board of Social Welfare. (1978).Child Care Indicator Reports User's Manual. New York,
New York: McAdam, B., Emmerth, B, & Abrams, H.
Abrams, H.& Eisenstadt, H.(1976). A Framework for the Evaluation of Child Welfare Services in New YorkState. Stony Brook, New York: State University of New York at Stony Brook, Harriman School of Urban and Policy Sciences. (Supported by grant from New York State Legislative Institute).
CONFERENCE CONTRIBUTIONS Panels Organized and Moderated for the American Society for Public Administration (ASPA) Annual National Conference:
Organizing Networks for Bioterrorism Response (April 2, 2006 in Denver, Colorado)
Issues in Systematically Planning Emergency Response to a Bioterrorist Attack (April 4, 2005 in
Issues in Emergency Response Planning for a Bioterrorist Attack in an Urban Area (March 28, 2004
Abrams, H.C. Paper Presentation--- A Composite Model of Survival from Out-of-Hospital Cardiac Arrest Using CARES Data. 5th Annual Conference on Medicine, Social Sciences, and the Humanities. Sam Houston State University. Huntsville, Texas. February 1, 2013.
Abrams, H.C. Paper Presentation—Multiple Uses and Purposes of Performance Measurement
Information: The Case of Boston Emergency Medical Services. ASPA Annual National Conference.
San Jose, California. April 12, 2010.
Abrams, H.C. Paper Presentation-- A Participatory Approach To Generating Line Level Interest in the Development and Use of a Performance Indicators Report: The Case of Boston Emergency Medical Services
Response to Cardiac Arrests. ASPA Annual National Conference. Miami, Florida. March 23, 2009.
Abrams, H.C. Using Boston EMS Data to Assess and Address Heroin Use in the City’s Neighborhoods. No Drug Coalition Conference sponsored by the Boston Public Health Commission, Boston, MA, February 11, 2005.
Abrams, H.C. Putting Local Data to Work for Pedestrian Safety: Lessons from Boston. Moving Together Conference sponsored by Mass Highway, Massachusetts Governor’s Highway Safety Bureau, and the Massachusetts Department of Public Health, Worcester, MA, October 22, 2003.
Abrams, H.C. Using Boston EMS Data to Plan and Assess the Boston Pedestrian Protection Program.
Moving Together Conference sponsored by Mass Highway, Massachusetts Governor’s Highway Safety Bureau, and the Massachusetts Department of Public Health, Worcester, MA, October 23, 2002.
Abrams, H.C. Using a Tour Scheduler Model for Ambulance Deployment in New York City. Joint National Meeting of the Operations Research Society of America & The Institute of Management Sciences,
Anaheim, California, November 1991.
Abrams, H.C., & Larson, R.C. . Hypercube III: Computer-based Ambulance Deployment in New York City. Joint National Meeting of the Operations Research Society of America & The Institute of Management Sciences, New York, New York, October 1989.
Conference Workshops Facilitated at Annual National Conference on Socially Responsible & Collaborative Leadership Sponsored by Pine Manor College in Chestnut Hill, MA
Using Mini-Cases to Foster Class Discussion About Leadership Ethics (April 8, 2000)
Prudence and Leadership Ethics (April 11, 1999)
Reconciling Self-Interest, Organizational Interest, and Public Interest (April 4, 1998)
Policy Ethics for Public Administrators (June 6, 1997).