Domestic animal management plan 2013-2017 Moreland City Council



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Organisational Structure



TRAINING OF AUTHORISED OFFICERS


Council recognises that people are its greatest assets and that improved performance and customer service will only occur with intensive training and development of staff. Council is committed to providing an ongoing development program so that staff can develop to their full potential.

It is critical that all staff involved in animal management have the knowledge and skills necessary to carry out their work and have the necessary authorisations and delegations.


The Animal Management Team


The Animal Management Team comprises of the Team Leader Local Laws and Animal Management and three permanent full time Animal Management Officers.

All officers within the unit are Authorised Officers of Council under Section 224 of the Local Government Act 1989, and Section 72 of the Domestic Animals Act 1994.

The unit is supported by the Service Support Unit which performs administrative tasks and conducts a call resolution centre for the Unit

Training Objective


To ensure that all staff involved in animal management have the knowledge and skills necessary to carry out their work.

Training Courses


This training includes formalised training through accredited Registered Training Organisations, short course refresher training, industry forums, seminars conducted by competent legal firms and on-the-job training.

Council’s Human Resources Unit reviews the Corporate Training Program every year to ensure the program responds to changing needs.

The purpose of the Corporate Training Program is to build skills of the organisation through our people.

Current and Planned Training


Officers

Description

Team Leader

Authorised Officer Training

Workplace Induction

Customer Service training

Certificate IV in Government (Statutory Compliance)

Certificate IV in animal control and regulation

Microchip implantation training

Investigation and enforcement Skills

Preparing and presenting in Court

Occupational Health and Safety Training

Computer Training

Managing difficult customers (level 2)

Enforcement officer media training

Interpreting breed standards – DEPI

Animal handling – The Lost Dogs Home

Business writing skills

AIAM Annual Conference

Bureau of Animal Welfare – Training and Info days

Interpreting breed standards - DEPI

Managing critical incidents

Budget and departmental reporting





Officer

Authorised Officer Training

Workplace Induction

Customer Service training

Certificate IV in Government (Statutory Compliance)

Certificate IV in animal control and regulation

Microchip implantation training

Investigation and enforcement Skills

Preparing and presenting in Court

Occupational Health and Safety Training

Computer Training

Managing difficult customers (level 2)

Enforcement officer media training

Interpreting breed standards – DEPI

Animal handling – The Lost Dogs Home

AIAM Annual Conference

Bureau of Animal Welfare – Training and Info days

Breed identification - DEPI

EDUCATION


Council’s public website www.moreland.vic.gov.au provides lots of information regarding pet registration and responsible pet ownership including:

  • Animals to be registered

  • Why we must register dogs and cats

  • Microchipping is now compulsory

  • How to register your pet with Council for the first time

  • Registration fees

  • Registration requirements

  • Register your pet and keep your registration current

  • Multiple pets

  • Guide dogs and service dogs

  • Dangerous and restricted breeds of dogs

  • Pets moving into Moreland

    • From another Council in Victoria

    • From interstate

  • Transferring pet ownership

  • Change of address

  • Lost your pet’s registration tag?

  • How to renew your pet registration

Website information regarding problems with Animals including:

  • Barking and noisy animals

  • Talk to your neighbour first

  • Why dogs bark

  • Other noisy animals

  • Noisy animal complaints

  • Cat traps for stray cats

  • What is a cat trap?

  • Borrow a cat trap from Council

  • What happens to the cat?

  • Possums

The following Bureau of Animal Welfare brochures are available at all front counter areas at Council’s offices.

  • Are you a dog owner?

  • Are you a cat owner?

  • Responsible dog & cat ownership – the 10 commandments

  • Safety with Children

  • Time to desex your pet

  • Make sure your cat naps when you do

  • Put your dog out back or he might put you in court

  • Barking dogs

  • Doggie doo – do the right thing

  • Things you should know about dangerous dogs


DOMESTIC ANIMAL BUSINESSES


Any business which makes a profit from selling pets, boarding pets or training pets is a Domestic Animal Business.  

The following businesses would need to register with Council as a Domestic Animal Business:



  • An animal shelter, pound or pet shop

  • An enterprise which is run for profit that undertakes the breeding of dogs or cats

  • An enterprise which is run for profit that undertakes rearing, training or boarding of dogs or cats.

Under the Domestic Animals Act 1994 it is a requirement that all domestic animal businesses are registered with Council. The registration is for 12 months and is renewable on 9 April each year.

Businesses must comply with the requirements of the relevant Codes of Practice.  These Codes of Practice have been made by the State Government and set out guidelines on how these businesses must operate.  Codes of Practice can be found on the Department of Environment and Primary Industries website.

Council's objective is to work in partnership with domestic animal businesses to promote better education within the community in relationship to responsible pet management and ownership.

Council currently has 3 registered Domestic Animal Businesses within the municipality.

Council’s programs/activities are designed to work with these businesses and include annual checks for compliance with the relevant Codes of Practice.

Planned Programs and Initiatives will include the possibility of workshops with domestic animal business owner/operators to improve compliance and promote responsible pet ownership particularly in regard to notifying Council of the sale of any cat or dog.



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