Overall we anticipate that we will end liability and close cases ‘reactively’ in just a small proportion of the 1 million existing CSA cases, therefore this process will affect a relatively small number of parents.
Proactive case closure (closing all CSA cases)
Once we have launched the new statutory service and it is working well, we will begin the process of closing all CSA cases over a three-year period. We anticipate that this process will begin with writing to the first wave of clients in 2013, followed by the first cases closing in 2014. This process will not apply to those cases with arrears only (i.e. no ongoing liability).
We will contact parents six months in advance of the closure of their existing scheme case to allow them the opportunity to access the support services and consider their future child maintenance arrangements. They will receive a reminder one month before the existing scheme liability ends, and finally a confirmation once it has actually ended.