Connecting to Outlook from Home

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Connecting to Outlook from Home

There are a few steps needed to do before you can connect to Outlook from home.

Pre-Outlook Configuration Setup: WebVPN

Before you can connect to outlook to check your email, you need to start the web VPN. VPN stands for Virtual Private Network. Basically, your notebook or computer temporarily is being granted access to the hutch network (So this is a great time to tell you that you really do want UPDATED VIRUS SCANNER SOFTWARE on your home computer please!). To do this you open up Internet Explorer (yes, it must be IE) and type into the address bar:

The secure connection establishes and you will be prompted to log in. Use your Hutch user name and password. You should see a display of: “**WARNING** This service is for the exclusive use of authorized Fred Hutchinson Cancer Research Center employees and associates. Please disconnect immediately if you do not have specific supervisory authorization for access. All traffic is logged. “ Great, that’s you, press Continue.

The Active X controller automatically configures and sets up the connection. It’s a good idea to close all other programs running at this point. Please note that you must be running as Administrator before the program will install. If the install fails, you may be prompted to install an updated version of java, or save the install program to the desktop and run it from there.

So the Cisco WebVPN client is now installed. You can access it via your Start > All Programs > Cisco > Anyconnect VPN Client.

Make sure that when you start the client the following is already there (if it’s not, just add it):

Connect to:


Username: (add your user name)

Password: (add your HUTCH password)

Now hit Connect.

Congratulations. You are now connected to the Hutch VPN. You now have the WebVPN software installed on your computer. You can now just start the software every time you want to connect and do not have to go through the download process again.

Page 2: Configuring Outlook

You may use Outlook clients 2003 and 2007. Though 2007 is not yet fully supported by IT, it will work. In the future we’ll have a cute work around file that you just double-click so you don’t have to do anything. But for now, this is what you have to do.

When you first start Outlook, you will get a welcome startup screen. Hit Next >

Yes, you’d love to connect to a Microsoft Exchange Server, Internet Email or other Email server. Select Yes and hit Next.

Choose the top choice Microsoft Exchange Server hit Next >

Type in the name of our exchange server:

Type in your User Name and click Check Name (log in using your Hutch credentials) it will find your full user name information. When everything is underlined hit Next > and Finish

Setup will now take a few minutes to configure your account. Don’t panic. This takes time.

If you are prompted to enter in your full name and initials, please do it now.

You are now connected to your exchange account. This is ONLY your exchange account. If you want to see your folders you must add in the IMAP account separately.

Adding in your IMAP Folders

Go to Tools > Email Accounts

Select View or change existing e-mail accounts and press Next >

You are going to Add another account. Press Add.

Select IMAP and press Next >


Incoming mail server (IMAP):

Outgoing mail server (SMTP):

Put in your user name and password where indicated and press More Settings…

In the More Settings (Internet E-mail Settings) dialog box press the Advanced tab.

Configure the Serer Timeouts to be at least 5 minutes.

Make the Root folder path: mail

Press OK.

Press Next > Press Finish

Your folders should now show up. If they do not, please use the following directions oh now to subscribe to your IMAP folders.

Subscribing to your IMAP Folders

If your folders do not show up or only partially show up when you expand SCHARP IMAP and only the inbox is present this means that you must subscribe to them. Right click on Inbox and select the IMAP Folders option.

A list of folders and root folders will appear. Your folders will be listed exactly as you put them in without . or / in front of them. To select multiple folders, click on hold the Shift for large blocks and Ctrl keys for individual items.

Highlight your folders and click Subscribe. When you are done subscribing press OK.

After a few minutes, your folders will automatically appear under your SCHARP IMAP inbox.

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