Cms recommendation Report


Appendix TWO: Risk Register



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Appendix TWO: Risk Register



http://teams.admin.uwa.edu.au/sites/projectserver_114/Identification/Architecture/CMS%20Evaluation%20Risk%20Register.doc


Ref

The risk: what can happen and how it can happen


Existing controls

Adequacy of existing controls

Likelihood rating

Consequence rating

Level of risk

Likelihood X Consequence

Risk Priority

1

Governance

Inability of system to effectively control governance standards set by UWA to ensure compliance with UWA rules.



  • Web guidelines and submission of site management plans.

  • Matrix functionality:

    • Automated workflow / up-for-review processes.

    • Mandatory input of metadata.

    • More granular permissions.

  • Restructure of the University website, including the introduction of functional classifications for all pages.

  • Clear articulation of web responsibilities and roles at all levels across the University.

  • Training and acquisition of staff in Faculties with web expertise to provide support.

Adequate

Unlikely 0.3
.

Major 8


2.4

1

2

Scalability

System may not be capable of expansion to sufficient size to meet UWA requirements.



  • ITS upgrade of University Website Infrastructure (June 2007).

  • Clustering, load balancing, server replication.

  • Project reorganisation of information on all official websites will reduce the number of pages and size of the UWA website.

  • References from other institutions:

    • Uni Melb (Matrix).

    • Monash (TeamSite).

    • DoJ (TeamSite).

  • Ensure a failover website (using HTTrack) is setup on a separate web server(s) that would keep disruption to a minimum whilst hardware is serviced / replaced.

Adequate

Unlikely 0.3

Major 8



2.4

1

3

Security

System security is inadequate for UWA needs & expectations.



  • Sensitive information is not housed in the CMS.

  • Password communication can be made via a secure encrypted channel.

  • MySource Matrix has a more sophisticated permissions model than MySource Classic.

Inadequate

Unlikely 0.3

Major 8

2.4

1

4

Custom functionality
The system may not be able to incorporate custom functionality already developed by the university.

  • Sufficient information has been supplied by the vendor on how MySource Matrix can interface with other development environments.

  • Sufficient information has been supplied by the vendor on how to integrate MySource Matrix with existing systems / data sources.

Adequate

Unlikely 0.3

Major 8

2.4

1

5

Extensibility
The selected system may not allow UWA to develop or extend the functionality as required.

  • The vendor has confirmed MySource Matrix has been built using open standards (PEAR) with a license that allows UWA to make modifications.

  • Sufficient information has been supplied by the vendor on how MySource Matrix can interface with other development environments.

  • Sufficient information has been supplied by the vendor on how to integrate MySource Matrix with existing systems / data sources.

Adequate

Unlikely 0.3

Moderate 6

1.8

2

6

Integration with other systems
The system may not be able to integrate with other university systems and data sources.

  • Sufficient information has been supplied by the vendor on how MySource Matrix can interface with other development environments.

  • Sufficient information has been supplied by the vendor on how to integrate MySource Matrix with existing systems / data sources.

  • Establish a coordinating group of the owners/managers of the University systems to be integrated to establish a single point of reference for coordinating systems providing online information and services.

Adequate

Unlikely 0.3

Moderate 6

1.8

2

7

Complexity

Requirements specified may be too complex for selected system to manage.



  • Vendor response to functional requirements.

  • Comparison to other CMS products via http://cmsmatrix.org.

  • Comparison to the Library’s experience using MySource Matrix.

  • Testing via the Library’s test installation of MySource Matrix.

  • References from other institutions:

    • Uni Melb (Matrix).

    • Monash (TeamSite).

    • DoJ (TeamSite).

  • MySource Matrix is an extensible system.

Adequate

Unlikely 0.3

Moderate 6



1.8

2

8

Infrastructure

Inadequate infrastructure at UWA to run selected system at optimal performance or insufficient resources to provide adequate service levels.



  • ITS upgrade of University Website Infrastructure (June 2007).

  • Clustering, load balancing, server replication.

  • Project reorganisation of information on all official websites will reduce the number of pages and size of the UWA website.

  • Central IT Service Desk Project (end of 2007).

  • Project recommendations regarding a range of services to be provided and activities undertaken to support those involved in maintaining websites across the University.

  • Ensure a failover website (using HTTrack) is setup on a separate web server(s) that would keep disruption to a minimum whilst hardware is serviced / replaced.

Adequate

Unlikely 0.3

Moderate 6



1.8

2

9

Short time-frame of project
Limited consultation with stakeholders could result in certain requirements being missed.

  • Previous related review work that has been undertaken:

  • Visits and liaison with Schools currently outside the CMS.

  • Archives and Records involvement.

  • ITS involvement.

  • Equity and Diversity involvement.

Inadequate


Unlikely 0.3

Moderate 6

1.8

2

10

Product support & development

Vendors not providing adequate support for selected product.



  • MySource Matrix has a clear upgrade path guaranteed by the vendor.

  • Large user base of Matrix will ensure product remains supported.

  • Vendor provision of support agreements and SLAs.

Inadequate

Unlikely 0.3

Moderate 6

1.8

2

11

Usability
The new system will be more difficult or complex for content authors to use than the existing system.

  • MySource Matrix has clearer distinctions between administrative and editor roles vastly simplifying the editing interface.

  • Many functions are the same in Classic and Matrix which will reduce the amount of retraining required.

Adequate

Rare 0.05

Major 8

0.4

3






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