Cms recommendation Report

Library Web Coordinator

Contents

Executive Summary ……………………………………………………………. 3

Executive Summary

MySource Classic Web Content Management System (CMS) was implemented by the University in 2002 and is currently used to maintain most official websites.

• 
  gauge the University’s CMS requirements based on existing reports and further consultation with critical stakeholders;
  
• 
  measure the University’s requirements against vendor responses and the Library’s experience;
  
• 
  identify risks and opportunities through three case studies of CMS implementations;
  
• 
  compare MySource Matrix against prominent CMS products from other vendors;
  
• 
  complete a risk and issue analysis of the upgrade path; and
  
• 
  recommend whether the Matrix upgrade path is an appropriate solution for the University.
  

The outcome from the evaluation process is

• 
  all of the University’s mandatory requirements are met by MySource Matrix;
  
• 
  all risks associated with the upgrade as minor or low; and
  
• 
  a number of significant benefits will flow from an upgrade to MySource Matrix.
  

On the balance of the evidence available, it is recommended that the University plan to upgrade its current CMS to MySource Matrix.

Introduction

This recommendation report summarises a risk analysis undertaken to evaluate upgrading the university CMS to MySource Matrix without performing a full evaluation of CMS products in the broader market.

Issue to Resolve

• 
  Usability
  
• 
  System to system integration
  
• 
  Transactional functionality
  
• 
  Accessibility
  
• 
  Versioning
  
• 
  Scalability
  

The following broad factors are considerations in resolving the current shortcomings and arriving at a CMS solution that will support the delivery of a website which aligns with the objective of the web site project to meet or exceed national and international exemplars and standards, and to meet or exceed the expectations of users:

• 
  Platform agnostic
  
• 
  Robust versioning
  
• 
  Tools to streamline content quality assurance
  
  • 
    XHTML compliant output
    
  • 
    W3C compliant pages
    
  • 
    Link validation
    
  • 
    Metadata enforcement
    
  • 
    Automated content review cycles
    
• 
  Highly usable
  
• 
  Highly scalable
  
• 
  Not necessarily a content delivery platform
  
• 
  Extensible
  
• 
  Flexibility of workflow
  
• 
  Flexible deployment of content
  
• 
  Compatible with UWA portal initiative
  
• 
  Exit path
  

The options considered regarding the University’s current CMS were:

1. 
   Retain and undertake development of the current CMS
   
2. 
   Go to market for a replacement CMS
   
3. 
   Evaluate possible CMS upgrade path
   

It was acknowledged that the time taken to replace the CMS could be compressed by upgrading to a new version of the current CMS, although it was identified that an analysis of fitness for purpose and the risks involved needed to be adequately assessed before making a decision.

1. 
   gauge the University’s CMS requirements based on existing reports and further consultation with Information Technology Services;
   
2. 
   measure the University’s requirements against the Library’s experience;
   
3. 
   undertake a risk analysis of the upgrade path;
   
4. 
   recommend whether the upgrade path is an appropriate solution for the University as a whole.
   

The results of this exercise are detailed below in this recommendation report.