Change Management and Control Policy


At a minimum the change control process should include the following phases



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At a minimum the change control process should include the following phases:

      1. Documented Change

        1. All change requests shall be logged whether approved or rejected on a standardised and central system. The approval of all change requests and the results thereof shall be documented.

        2. A documented audit trail, maintained at a Business Unit Level, containing relevant information shall be maintained at all times. This should include change request documentation, change authorisation and the outcome of the change. No single person should be able to effect changes to production information systems without the approval of other authorised personnel.



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