Approaches to Strategic Planning


What is performance management?



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2. What is performance management?

The Improvement and Development Agency (I&DeA) defines performance management as: "Taking action in response to actual performances to make outcomes for users and the public better than they would otherwise be".

The I&DeA website contains toolkits and information, primarily aimed at public bodies, on performance management - leading to better outcomes for individuals and communities. As public bodies are a key source of funding for voluntary and community organisations, it is useful to review performance management from this point of view.


  • http://www.idea.gov.uk/idk/core/page.do?pageId=4405770




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