People have “pet” activities. This means that organisations tend to repeat things out of habit. If your analysis says these activities will not be relevant in the longer term, you are likely to generate considerable organisational upset.
Below is a checklist of questions. Answering these which should provide the necessary information to respond to the following question: How effective are the organisation's resources and structures in delivering activities and outcomes in ways which are consistent with its aims, purposes and mission statement?
What do you provide?
Who provides which aspects?
How do people find out about what you do?
What do people think about what you do and how do you know what they think?
What needs are being met and how do you know they are met effectively?
What needs are not addressed/being met and how do you know?
How are the resources and facilities used in your organisation?