Vice Provost for Academic Operations, Office of the Provost
Professor, Department of Public Policy
Ph.D., Public Administration, The Maxwell School, Syracuse University, 2000.
Fields: Public Budgeting and Finance, Public Organizations and Management (with distinction), Public Administration Theory (with distinction).
M.P.A., The Maxwell School of Citizenship and Public Affairs, Syracuse University, 1996.
Concentration: Public and Nonprofit Management. GPA 4.0.
B.A., magna cum laude, Princeton University, Geological and Geophysical Sciences, 1989.
International Baccalaureate Diploma, United World College of the Atlantic, St. Donat’s Castle, Llantwit Major, Wales, United Kingdom, 1985.
Fellow, National Academy of Public Administration (elected 2011).
American Review of Public Administration best article of the year for 2006 (with Joanne Miller).
NASA Exceptional Public Service Medal, 2007, for service on the Congressionally-chartered Aerospace Safety Advisory Panel.
NASA Public Service Medal, 2005, for service on the Stafford-Covey Space Shuttle Return to Flight Task Group, the independent oversight body that guided NASA’s efforts to respond to the investigation and return the space shuttle to safe flight after the Columbia accident.
NASA Public Service Medal, 2003, for leadership during the Space Shuttle Columbia disaster recovery.
National Association of Schools of Public Affairs and Administration Dissertation Award, 2001.
Syracuse University Graduate School Doctoral Prize, 2001.
Maxwell School of Citizenship and Public Affairs Outstanding Doctoral Dissertation Award, 2001.
Jon Ben Snow Graduate Fellowship in Nonprofit Management, Syracuse University, 1995-1996.
Arthur F. Buddington Award for Excellence in the Earth Sciences, Princeton University, 1989.
Military honors: Meritorious Service Medal, National Defense Service Medal, Army Commendation Medal (3), Army Achievement Medal, Army Service Medal, Expert Field Medical Badge, Air Assault Badge, Basic Military Parachutist Badge.
Distinguished Military Graduate, Princeton University Officer Education program, 1989.
Vice Provost for Academic Operations, 2011-present
Office of the Provost, University of Connecticut
Oversees the daily operations of the Provost’s office, advises the Provost on a wide variety of administrative issues, and leads, oversees, and works directly on all initiatives university-wide, ensuring timely and effective implementation. Serves as the Provost’s primary liaison to the Board of Trustees, to senior campus and system administrators, to other governance officials, and represents the Provost to both internal and external constituencies.
Department Head, 2007-2011, Department of Public Policy, University of Connecticut
Led an academic department with a staff of 30 full-time and adjunct faculty, staff, and graduate assistants at a Research I university. The department delivers two professional graduate master’s programs, three graduate certificates, and an undergraduate minor.
Visiting Associate Professorand Founding Director, 2007, Stephenson Disaster Management Institute, E. J. Ourso College of Business, Louisiana State University
Sabbatical appointment to create a research institute and direct the development of new research and educational initiatives in the area of disaster management.
Professor, 2012-present, Department of Public Policy, University of Connecticut
Associate Professor, 2006-2012, Department of Public Policy, University of Connecticut
Assistant Professor, 2000-2006, Departments of Public Policy and Political Science, UConn
Instructor, 1999-2000, Department of Public Administration, Syracuse University
Senior Research Associate, 1996-2000, Alan K. Campbell Public Affairs Institute, Syracuse.
SELECTED PROFESSIONAL EXPERIENCE
Homeland security experience, 2002-2007, National Aeronautics and Space Administration.
From 2002-2004, appointed under the Intergovernmental Personnel Act to develop NASA’s capacity in the area of homeland security, including identifying opportunities to deploy NASA’s technology and expertise to support the efforts of other federal agencies. Served as a technical advisor to the Office of Homeland Security and the Department of Homeland Security in the area of emergency preparedness and response. Played a key role in managing the field response operation after the space shuttle Columbia crash. Served as a member of the Stafford-Covey Return to Flight Task Group assessing NASA’s implementation of the recommendations of accident investigators. Served on the Congressionally mandated Aerospace Safety Advisory Panel that advises NASA and reports of safety from 2004-2007.
Public safety experience, 1990-2000.
From 1994-1995 directed the emergency communications center based at the University Fire Department in Fairbanks, Alaska, that ensured effective 911 support to fire, ambulance, police, and borough agencies, covering hundreds of miles of service area, by managing policy, personnel, budget, training, and equipment. From 1990-1995, served as training lieutenant, and as a part-time paid and volunteer firefighter and lead medic at Chena-Goldstream Fire & Rescue in Fairbanks, Alaska. From 1995-2000, served as a volunteer firefighter and EMT at DeWitt and Jamesville Fire Departments in upstate New York.
Active duty military experience, 6th Infantry Division, Fort Wainwright, Alaska, 1990-1994.
From 1990-1992, served as Officer-in-Charge of the Forward Surgical Team in the 6th Medical Battalion. Trained, staffed, and equipped a field surgical team for self-contained deployment. From 1992-1993, served as Training and Operations Officer (S3) for the 706th Main Support Battalion synchronizing all operations, developing training programs, and supervising communications, intelligence, and security operations for a 900-person battalion. From 1993-1994, served as Chief of Mobilization, Education, and Security at Bassett Army Hospital developing and managing the hospital emergency preparedness, mobilization, and security plans and procedures.
Consultant, Homeland Security Studies and Analysis Institute, a federally funded research and development center of the U.S. Department of Homeland Security. Work has included a system-wide review of the Urban Search and Rescue program, technical advice to support a research design for FEMA’s public assistance program, and co-facilitating the National Homeland Security Planning and Capabilities Development Study Group of the 2009 Quadrennial Homeland Security Review. 2006-present.
Consultant, Hicks & Associates, Science Applications International Corporation in support of “Project Responder,” a technology planning initiative of the Memorial Institute for the Prevention of Terrorism sponsored by the U. S. Department of Homeland Security, 2004-2009.
Consultant, G&H International Services Inc., providing technical advice to the Department of Homeland Security Office for Interoperability and Compatibility on relevant emergency response community interests as they relate to the SAFECOM communications program initiatives, 2006-2008.
Consultant, Guidant Corporation, member of a three-person team hired to conduct an independent assessment of the Cardiac Rhythm Management division’s new-product development process, with a focus on recommending improvements in design and systems engineering processes to enhance product safety and reliability, 2005-2008.
RESEARCH GRANTS AND CONTRACTS
Principal Investigator, “Risk Perceptions, Preferences, and Preparedness.” Funded by the Department of Homeland Security as Part of the Center of Excellence for the Study of Natural Disasters, Coastal Infrastructure and Emergency Management under competitive Funding Opportunity DHS-07-ST-061-004 ($566,026), 2008-2012.
Principal Investigator, “First Responder Technology Needs, Phase I.” Funded by the Department of Homeland Security Responder Solutions Program, via contract with CTC, Inc. Public Safety Technology Center ($71,036), 2008.
Principal Investigator, “Emergency Response to Large Complex Incidents Lessons Learned Project.” Funded by the Department of Homeland Security Science and Technology Directorate ($20,000), 2006.
Principal Investigator, “Study of emergency services management for the town of Mansfield, Connecticut.” Funded by the Town of Mansfield, CT ($12,000), 2001-2006.
Associate Investigator, “Regional Technology Integration Initiative.” Funded by the Department of Homeland Security Science and Technology Directorate through the National Science Foundation under Grant No. 000409 ($1 million), 2004-2005.
Principal Investigator, “Study of incident management principles and practices.” Directed by the Texas Forest Service and sponsored by the Federal Emergency Management Agency Region VI and the United States Forest Service Region 8 ($50,000), 2003.
Principal Investigator (with Joanne Miller), “Willingness to Pay for Public Safety.” Funded by the University of Connecticut Research Foundation Faculty Large Grant Program ($22,000), 2001.
Government Performance: Why Management Matters. 2003. Baltimore: The Johns Hopkins University Press. 193 pp. With Patricia W. Ingraham and Philip G. Joyce.
“Ready or Not: How Citizens and Public Officials Perceive Risk and Preparedness.” 2013. American Review of Public Administration. OnlineFirst Oct 28, 2013: 1-23. With Catherine Eckel and Rick Wilson.
“Toward Robust All-Hazards Incident Management Teams: Progress and Priorities.” 2012. Journal of Emergency Management. 10(4): 253-263.
“Do Shocks Change Organization Culture? The Case of NASA.” 2012. Journal of Public Administration Research and Theory. 22(3): 395-425. With Rosemary O’Leary.
“Implementation of Homeland Security Technologies: Differences in Willingness to Pay Across Jurisdictions.” 2011. Public Performance and Management Review. 35(1): 7-28. With Mark Robbins and Bill Simonsen.
“Integrating Labor Relations and Human Resource Management: Impacts on State Workforces.” 2008. International Review of Public Administration. 13(2): 57-83. With Willow Jacobson and Ellen Rubin.
“Time, Taxes, and Support for Security.” 2008. Public Budgeting and Finance. 28(2): 69-86. With Mark Robbins and Bill Simonsen.
“Willingness to Pay Taxes for Homeland Security Measures.” 2007. Municipal Finance Journal. 28(3): 57-83. With Mark Robbins and Bill Simonsen.
“Teaching Leadership in Public Administration.” 2007. Journal of Public Affairs Education. 13(3/4): 461-485. With Lloyd A. Blanchard.
“Universal Lessons from Unique Events: Perspectives from Columbia and Katrina.” 2007. Public Administration Review. 67(s1): 77-81. With Sean O’Keefe.
“Experience, Attitudes, and Willingness to Pay for Public Safety.” 2006. American Review of Public Administration. 36(4): 395-418. With Joanne M. Miller. (ARPA best article award.)
“Lessons We Don’t Learn: A study of the lessons of disasters, why we repeat them, and how we can learn them.” 2006. Homeland Security Affairs. 2(2). With Robert V. Tuohy.
“All-Risk Response: A Qualitative Study of the Capacity of the Wildland Fire Service.” 2006. Journal of Forestry. 104(3): 136-142.
“Citizen Preferences and Paying for Municipal Police.” 2005. Journal of Urban Affairs 27(4). 419-435. With Joanne M. Miller.
“Managerial Perceptions and the Production of Fire Protection.” 2004. Administration and Society. 35(6): 717-746.
“The Influence of Management on the Cost of Fire Protection.” 2004. Journal of Policy Analysis and Management. 23(1): 71-92.
“A Framework for Analyzing Emergency Management with an Application to Federal Budgeting.” 2001. Public Administration Review. 61(6): 728-740. With Philip G. Joyce.
“Measuring Government Management Capacity: A Comparative Analysis of City Human Resources Management Systems.” 2000. Journal of Public Administration Research and Theory 10(2): 381-411. With Sally Coleman Selden and Patricia W. Ingraham.
“Risky Business: Willingness to Pay for Disaster Preparedness.” Under revision for resubmission to Public Budgeting & Finance.
“Management and Performance Outcomes in State Government.” 2004. In Patricia W. Ingraham and Laurence E. Lynn, Jr., eds., The Art of Governance: Analyzing Management and Administration. Washington, D.C.: Georgetown University Press. pp. 125-151. With Willow S. Jacobson, Mark D. Robbins, Ellen V. Rubin, and Sally C. Selden.
“Ethics and Policy Analysis.” 2003. In Jack Rabin, ed. Encyclopedia of Public Administration and Public Policy. New York: Marcel Dekker, Inc. pp. 469-173.
“Dissecting the Black Box Revisited: A Framework for Analyzing Government Management Performance.” 2000. In Carolyn J. Heinrich and Laurence E. Lynn, Jr., eds., Governance and Performance: New Perspectives. Washington, D.C.: Georgetown University Press. pp. 292-318. With Patricia W. Ingraham.
“Dissecting the Black Box: Toward a Model and Measures of Government Management Performance.” 2000. In Jeffrey L. Brudney, Laurence J. O’Toole, Jr. and Hal G. Rainey, eds., Advancing Public Management: New Developments in Theory, Methods, and Practice. Washington, D.C.: Georgetown University Press. pp. 235-252. With Patricia W. Ingraham.
INVITED ARTICLES AND RESEARCH REPORTS
“Emerging Developments in Evacuation Methods, Planning, and Analysis.” 2013. International Journal of Mass Emergencies and Disasters 31(1): 1-3. With Brian Wolshon.
“Project Responder: Responder Requirements for Homeland Security Technologies.” 2009. Proceedings of the 2009 IEEE International Conference on Technologies for Homeland Security. pp. 409-416. With Michelle Royal and Robert Tuohy.
“Perspectives on Success: Issues and Priorities for All-Hazard Incident Management Teams: Findings from the 2008 All-Hazard IMT Training and Education Conference.” 2009. With Kate Harker, Scott Graves, and Geoff Wilford.
“Review of Emergency Response Capability Needs.” 2008. Prepared for The United States Department of Homeland Security’s Federal Emergency Management Agency, National Preparedness Directorate, System Support Division, and Science & Technology Directorate, Office of State and Local Preparedness. With Michelle Royal and Aidan Kirby.
“The Space Shuttle Columbia Recovery Operation: How Collaboration Enabled Disaster Response.” 2006. Public Administration Review 66(s1): 141-142.
“The Day the Sky Fell: The Space Shuttle Columbia Disaster” 2004. Public Management 86 (8). Also reprinted in South Dakota Municipalities.
“Incident Management Team All-Risk Operations and Management Study” 2003. Prepared for United States Forest Service Region 8 & Federal Emergency Management Agency Region 6.
“Management Capacity.” 2002. In The New Jersey Initiative: Building Management Capacity in New Jersey Municipalities. Syracuse, NY: The Maxwell School of Citizenship and Public Affairs. pp. 7-13.
“Pressure, perception, and performance.” 2000. FIRE CHIEF (August). pp. 102-109.
Review of Organizational Learning at NASA: The Challenger & Columbia Accidents by Julianne G. Mahler with Maureen Hogan Casamayou. 2011. Journal of Public Administration Research and Theory 21(2): 391-395.
Review of Lessons of Disaster: Policy Change After Catastrophic Events by Thomas A. Birkland. 2010. International Public Management Journal 13(1): 1-4.
Review of Citizenship and Management in Public Administration: Integrating Behavioral Theories and Managerial Thinking. 2006. Edited by Eran Vigoda-Gadot and Aaron Cohen. Local Government Studies 32(2): 201-202.
Review of A Voice For Nonprofits by Jeffrey Berry. 2004. Perspectives on Politics 2(3): 589-590.
Review of Beyond Machiavelli: Policy Analysis Comes of Age by Beryl Radin. 2001. American Political Science Review 95 (3): 737-738.
RECENT CONFERENCE PRESENTATIONS AND INVITED TALKS
“Risky Business: Willingness to Pay for Disaster Preparedness” Public Management Research Association Conference. University of Wisconsin, Madison, Wisconsin. June 20-22, 2013.
“Incentivizing Preparedness” Western Social Science Association’s 54th Annual Conference. Houston, TX. April 11-14, 2012.
“What, me worry? Citizens’ perceptions of crises and preparedness.” Invited panel on “Public Policy and Public Administration Management Research.” National Association of Schools of Public Affairs and Administration annual meeting. October 20-22, 2011.
Invited presenter and participant at a joint conference of the Maxwell School at Syracuse University and the National Institute of Emergency Management School at the Chinese Academy of Governance. Washington, DC. June 13-15, 2011.
“What’s the worst that can happen? How citizens and public managers perceive risk.” 11th Public Management Research Conference. Syracuse University, Syracuse, NY. June 2-4, 2011.
“Risk perceptions, preferences, preparedness, and willingness to pay” Western Social Science Association’s 53rd Annual Conference. Salt Lake City, UT. April 13-16, 2011.
Facilitator and invited participant at an international workshop on Mega-City Mega-Disasters funded by the National Science Foundation and Taiwan’s National Science Council. National Center for Research on Earthquake Engineering, National Taiwan University, Taipei, Taiwan. May 6-8, 2010.
“Do Shocks Change Organization Culture? The Case of NASA” With Rosemary O’Leary. 10th Public Management Research Conference. The Ohio State University, Columbus, OH. October 1-3, 2009.
“Project Responder: Responder Requirements for Homeland Security Technologies” 2009 IEEE International Conference on Technologies for Homeland Security, May 11 - 12, 2009, Waltham, MA. (With Michelle Royal and Robert Tuohy).
“Lessons We Don’t Learn” (Invited keynote address) 2009 Great Lakes Homeland Security Training Conference & Expo, May 7, 2009, Grand Rapids, Michigan.
“Citizens and Preparedness: Expectations, Attitudes, and Behavior” Western Social Science Association’s 50th Annual Conference, April 23 - 26, 2008, Denver, Colorado. (With Bill Simonsen and Mark Robbins)
“Lessons We Don’t Learn” (Invited seminar) The Naval Postgraduate School's Center for Homeland Defense and Security, February 14, 2008, Monterey, CA.
“Why We Don’t Learn From Disasters” (Invited keynote address) Governor’s Homeland Security and Emergency Management Conference, March 11-13, 2008, Brooklyn Park, Minnesota.
“Citizens and Preparedness: Expectations, Attitudes, and Behavior” 9th Public Management Research Conference, October 27th, 2007, University of Arizona. (With Bill Simonsen and Mark Robbins)
“Implementation of Homeland Security Technologies: Differences In Support Across Jurisdictions” The 19th Annual Conference of the Association for Budgeting and Financial Management, October, 2007, Washington, DC. (With Bill Simonsen and Mark Robbins)
“Willingness to Pay Taxes for Federal Homeland Security Measures” Western Social Sciences Association 49th Annual Conference, April 11-14, 2007, Calgary, Canada. (With Bill Simonsen and Mark Robbins)
“Are We prepared? Assessing Government Capability” Western Social Sciences Association 49th Annual Conference, April 11-14, 2007, Calgary, Canada. (With Robert Tuohy)
“Risk Assessment, Trust, and Willingness to Pay Taxes” 18th Annual Conference of the Association for Budgeting and Financial Management, October 18-21, 2006, Atlanta, Georgia. (With Bill Simonsen and Mark Robbins)
Member, Mine Safety Technology and Training Commission, National Mine Association (2006).
Committee Member, National Research Council of the National Academies, Board on Earth Sciences and Resources: “Planning for Catastrophe: A Blueprint for Improving Geospatial Data, Tools, and Infrastructure” (2005-2006).
Senior Advisor, Department of Homeland Security Interagency Modeling and Atmospheric Analysis Center (2005-2006).
Member, Operations Panel, NASA Stafford-Covey Return to Flight Task Group (2003-2004).
Member, Princeton University Officer Education Advisory Board (1999-2003).