Template Field Operations Guide



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liaison officer position checklist


You report to: Deputy Branch Director

Mission: Coordinate with cooperating and assisting agencies. Serve as a contact person for any partners providing services at the site (e.g. Volunteer organizations, EMS, facility staff).

Immediate Tasks

  • Check in and receive site orientation at the Staff Check-in/Check-out Station.

  • Read this entire Job Action Sheet and organizational chart.

  • Attend Branch Director’s orientation meeting.

  • Review site-specific set-up.

  • Check with Branch Director to find out what partners are on-site or will be assisting on-site.

  • Obtain contact information for partner agencies. Gather information on resources and personnel from partner agencies.

Intermediate and On-Going Tasks

  • Attend Branch Director’s update sessions.

  • Contact and brief cooperating and assisting agency representatives.

  • Act as point of contact for facility staff and other partners.

  • Troubleshoot problems as they arise; take to Deputy Branch Director when appropriate.

  • Work with Public Information Officer and Deputy Branch Director to coordinate media releases associated with inter-governmental cooperation issues.

  • Monitor incident operations to identify potential inter-organization problems.

Shift Change and Demobilization Tasks

  • Assist with clean up as necessary for next shift.

  • Participate in scheduled debriefing sessions.

  • Check out at the Staff Check-in/Check-Out Station.

  • Contribute to After Action Report.


medical/first aid worker position checklist


You report to: Medical Care & Behavioral Health Unit Leader

Mission: Coordinate and provide basic health services and first aid to all visitors and staff. If further care is necessary, provide referrals to outside health services.

Specific Responsibilities

  • Coordinate and provide basic health services and first aid to all visitors and staff.

  • Provide referrals to outside medical or pharmaceutical services if necessary

  • Continually assess the medical/first aid needs of the families at the FAC

  • Ensure the privacy, confidentiality, and security of all protected health information

Immediate Tasks

  • Based on the incident assess the potential medical/first aid services necessary and make recommendations to the Medical Care & Behavioral Health Unit Leader

  • Establish contact and procedures with outside organizations for follow-up medical care

  • Attend all Staff Briefings

Intermediate and On-Going Tasks

  • Coordinate and provide basic health services and first aid to all FAC families.

  • Provide referrals to outside medical or pharmaceutical services if necessary

  • Continually assess the medical/first aid needs of the families at the FAC

  • Provide recommendations and assistance to the Medical Care & Behavioral Health Unit Leader concerning Medical/First Aid operations.

  • Ensure the privacy, confidentiality, and security of all protected health information

Shift Change and Demobilization Tasks

  • Brief incoming Medical/First Aid Worker

  • Identify operational priorities and urgent missions currently underway

  • Participate in staff debriefing

  • Develop items for after action report

  • Provide referrals to outside/ongoing medical care if necessary

Medical Care and Behavioral Health Unit leader position checklist


You report to: Site Support Services Group Supervisor

You Supervise: Behavioral health Workers, Medical/First Aid Workers

Mission: Respond to medical emergencies; provide Behavioral Health services throughout Assistance Center operations

Immediate Tasks

  • Check in and receive site orientation at the Check-in/Check-out Station.

  • Read this entire Job Action Sheet and organizational chart.

  • Receive orientation from the Support Services Group Supervisor.

  • Familiarize self with emergency treatment protocols.

  • Set up equipment in First Aid Station.

Intermediate and On-Going Tasks

  • Assess and provide care to clients and staff with medical emergencies.

  • Make arrangements for referral or transport, as indicated.

  • Provide Behavioral Health services to clients and staff.

  • If no trained first responder is on site, call 911 with any life threatening emergencies immediately.

  • Report injuries or bloodborne pathogen exposures to the Support Services Group Supervisor.

  • Request additional supplies from the Support Services Group Supervisor.

  • Request break coverage from the Support Services Group Supervisor

Shift Change and Demobilization Tasks

  • Assist with clean-up as necessary for next shift.

  • Participate in scheduled debriefing sessions.

  • Check out at the Check-in/Check-out Station



Missing person tracking unit leader position checklist


You report to: Accountability Group Supervisor

Mission: Use available resources to track missing persons at the Assistance Center.

Position-Specific Resources

  • Data Management and Missing Person Tracking Procedures: SOP for Data Management and Missing Person Tracking

  • Tracking Forms

  • Tracking Form (Missing Person Tracking)

  • Laptop computer

  • Landline or mobile telephone

Common Resources

  • Site Organizational Chart/Situation Board

  • Current organizational chart

  • Site floor plan/map

  • Other visuals as determined by incident or event

  • Information on conference call phone numbers

  • Briefing schedule

  • Other information as necessary

  • ICS Forms

  • ICS 214: Activity Log

Specific Responsibilities

  • Follow procedures as outlined in the Data Management and Missing Person Tracking Procedures

  • Use laptop and telephone to search for missing persons, as listed on the Tracking Spreadsheet

  • Provide possible matches according to Data Management and Missing Person Tracking Procedures

Immediate Tasks

  • Check in and receive site orientation at the check-in/check-out station

  • Read this entire job aid and review the organizational chart

  • Receive orientation from the Data Management/Accountability Unit Leader

  • Familiarize self with procedures, forms and reporting requirements

  • Assist with set-up of area as needed

  • Provide orientation to staff you supervise

Intermediate and On-Going Tasks

  • Monitor function of your area and provide updates to Data Management/Accountability Unit Leader as requested

  • Troubleshoot problems as they arise and take to your supervisor when appropriate

  • Document data tallies as requested by your supervisor

  • Ensure that appropriate number of forms and tools are available

  • Request break coverage from your supervisor

  • Determine break coverage for your area

Shift Change and Demobilization Tasks

  • Prepare to stand down the area when requested by supervisor, as determined in Demobilization Plan

  • Brief staff person assigned to next shift

  • Note items that need resupply and communicate to supervisor

  • Participate in scheduled debriefing sessions

  • Gather information for final situation report
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