Template Field Operations Guide



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deputy public information officer position checklist


You report to: Public Information Officer:

Mission: Disseminate public and media information regarding Reunification and Assistance Center operations

Immediate Tasks

  • Read entire Job Action Sheet and organizational chart.

  • Determine how to handle media requests and who will do the interviews.

Intermediate and On-Going Tasks

  • Manage media access as needed: receive notification from security regarding media personnel arriving on site, provide direction concerning access of media personnel to site, escort media around site, assure that staff and clients provide consent for any interviews, photos, and/or filming.

  • Determine from the Incident Public Information Officer and Branch Director/Site Manager if there are any limitations on information release.

  • Distribute approved public information materials as requested.

  • Obtain Incident Public Information Officer and Branch Director/Site Manager approval of media release.

  • Obtain media information that may be useful to incident planning.

  • Keep Incident Public Information Officer and Branch Director/Site Manager briefed on PIO issues and concerns.

  • Attend pertinent meetings.

  • Maintain Unit Log – ICS 214.

Shift Change and Demobilization Tasks

  • Assist with clean-up as necessary for next shift.

  • Participate in scheduled debriefing sessions.

  • Check out at the Staff Check-in/Check-out Station

  • Contribute to After Action Report.

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Intake/Outtake Specialist position checklist


You report to: Registration Unit Leader

Mission: Ensure all people who are entering the center go through intake/outtake process, complete forms, and coordinate collection of data.

Position-Specific Resources

  • Registration and Intake/Outtake Standard Operating Procedures (SOP): SOP(s) for registration and intake/process

  • Intake/Outtake forms

  • Survivor Form

  • Missing Person Form

  • Family Resource Packet: Packet given to families at Intake/Outtake

Common Resources

  • Site Organizational Chart/Situation Board

  • Current organizational chart

  • Site floor plan/map

  • Other visuals as determined by incident or event

  • Information on conference call phone numbers

  • Briefing schedule

  • Other information as necessary

  • ICS Forms

  • ICS 214: Activity Log

Specific Responsibilities

  • Ensure all people who are entering the center go through intake/outtake

  • Complete forms

  • Coordinate collection of data

  • Provide intake/outtake forms to the Data Management/Accountability Unit for tracking purposes

Immediate Tasks

  • Check in and receive site orientation at the check-in/check-out station

  • Read this entire job aid and review the organizational chart

  • Receive orientation from the Intake Leader

  • Familiarize self with procedures, forms and reporting requirements

  • Assist with set-up of area as needed

Intermediate and On-Going Tasks

  • Monitor function of your area and provide updates to the Registration Unit Leader as requested

  • Troubleshoot problems as they arise and take to the Registration Unit leader when appropriate

  • Document data tallies as requested by the Registration Unit Leader

  • Request break coverage from the Registration Unit Leader


Shift Change and Demobilization Tasks

  • Prepare to stand down the area when requested by supervisor, as determined in Demobilization Plan

  • Note items that need resupply and communicate to supervisor

  • Participate in scheduled debriefing sessions

  • Gather information for final situation report

interpretation & translation unit leader position checklist


You report to: Site Support Services Unit Leader

You Supervise: Interpreters

Mission: Assist limited English speakers

Immediate Tasks

  • Check in and receive site orientation at the Check-in/Check-out Station.

  • Read this entire Job Action Sheet and organizational chart.

  • Receive orientation from the Support Services Group Supervisor.

  • Familiarize self with Reunification and Assistance Center, and the Reunification process.

Intermediate and On-Going Tasks

  • Provide interpreter services in an ethical, confidential, and professional manner. Interpret accurately and completely (without additions, omissions, editing, or polishing); uphold the confidentiality of the client-staff relationship.

  • Seek clarification from others involved in interaction to ensure clear and accurate interpretation; promote direct communications between clients and staff (interpret in first person communication).

  • Assist clients in completing forms.

  • Refer questions to the Support Services Group Supervisor.

  • Request break coverage from the Support Services Group Supervisor.

Shift Change and Demobilization Tasks

  • Assist with clean-up as necessary for next shift.

  • Participate in scheduled debriefing sessions.

  • Check out at the Check-in/Check-out Station.
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