Template Field Operations Guide



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next of kin interview specialist position checklist


You report to: Next of Kin Interview Team Lead

Mission: To secure ante mortem data

Position-Specific Resources

  • Areas to coordinate ante mortem data collection

  • Interview rooms


Common Resources

  • Communication assets


Specific Responsibilities

  • Collect antemortem data via family interviews from all the family members of probable victims

  • Work collaboratively with other staff to collect all necessary antemortem data

Immediate Tasks

  • Confirm the established mode of antemortem data collection with the Next of Kin Interview Team Lead

  • Read the current Operational Objectives and Incident Action Plan

  • Attend all General Staff Briefings

Intermediate and On-Going Tasks

  • Collect antemortem data via family interviews

  • Ensure the privacy, confidentiality, and security of all protected health information

  • Maintain communications and information sharing with other staff

  • Provide recommendations and assistance to the Next of Kin Interview Team Lead concerning interview operations

Shift Change and Demobilization Tasks

  • Brief staff person assigned to next shift

  • Note items that need resupply and communicate to supervisor

  • Participate in schedule debriefing sessions

  • Gather information for situation reports

  • Secure communication assets

  • Participate in staff debriefing

  • Develop items for after action report



Accountability group supervisor position checklist


You report to: Branch Director/Site Manager

You Supervise: Missing Person Tracking Unit, Data Management Unit

Mission: Coordinate collection of data and tracking of missing persons at the Family Assistance Center. Ensure data is being collected and documented appropriately. Ensure proper flow of data, coordination collection of data from intake staff.

Position-Specific Resources

  • Survivor form

  • Missing person form

  • Tracking spreadsheet

  • Tracking form

  • ICS 214 Activity Log

Immediate Tasks

  • Check in and receive site orientation at the Staff Check-in/Check-out Station.

  • Read this entire Job Action Sheet and organizational chart.

  • Receive orientation from Reception Group Supervisor.

  • Familiarize self with Job Action Sheets and staff assignments for positions you supervise.

  • Provide orientation to staff you supervise.

  • Prepare break schedule for those you supervise.

Intermediate and On-Going Tasks

  • Monitor function of your area and provide updates to Reception Group Supervisor

  • Ensure proper number of forms and tools are available

  • Document data tallies as requested by supervisor.

  • Troubleshoot problems as they arise and forward unresolved issues to Reception Group Supervisor.

  • Request break coverage from Reception Group Supervisor.

Shift Change and Demobilization Tasks

  • Assist with clean-up as necessary for next shift.

  • Brief staff person assigned to next shift.

  • Participate in scheduled debriefing sessions

  • Check out at the Check-in/Check-out Station.


behavioral health specialist position checklist


You report to: Medical Care & Behavioral Health Unit Leader

Mission: Provide for and respond to the emotional, psychological and spiritual needs of families and FAC staff.

Specific Responsibilities

  • Ensure the provision of mental health and spiritual care services

  • Ensure the privacy, confidentiality, and security of all protected health information

  • Provide assistance in coordinating a memorial or site visit for the families

Immediate Tasks

  • Receive briefing from outgoing Behavioral Health Specialist

  • Read the current Operational Objectives and Incident Action Plan

  • Attend all General Staff Briefings

Intermediate and On-Going Tasks

  • Follow all procedures, professional codes of conduct and laws.

  • Attend meetings with unit members as needed.

  • Ensure the provision of spiritual / pastoral care, crisis intervention / mental health care when indicated.

  • Coordinate with Disaster Behavioral Health provider organizations.

  • Ensure the privacy and confidentiality of all verbal and written Behavioral Health interaction and documentation concerning families and FAC staff.

  • Provide assistance in coordinating a memorial or site visit for families

Shift Change and Demobilization Tasks

  • Brief incoming Behavioral Health Specialist

  • Identify operational priorities and urgent missions currently underway

  • Participate in staff debriefing

  • Develop items for after action report




branch director/Site Manager Position Checklist


The following checklist should be considered as the minimum requirements for this position. Note that some of the tasks are one-time actions; others are ongoing or repetitive for the duration of the incident.

  • Obtain briefing from Operations Section Chief (or designee)

    • Determine incident objectives and recommended strategies.

    • Identify current organization, location of resources, and assignments.

    • Determine scale and functions at the site.

    • Determine the scale of the site, services that will be provided, the site organization chart, any logistical needs of the site, the staffing needs, and the location of the site, in coordination with Incident Command

    • Identify expectations, needs and challenges

  • Review applicable reference materials for your section, including plans, annexes, Field Operation Guides and Standard Operating Procedures.

  • Oversee and direct site set up. Organize site to ensure operational efficiency, personnel safety and adequate span of control.

  • Develop communications protocols

    • Internal to Site

    • Between Site and IC

    • Other appropriate partners

  • Manage the Site

    • Determine briefing schedule/Conduct briefings

    • Identify, review and communicate goals and objectives for site operations with Site Management Leaders and Site Section Leads

    • Provide direction to site leadership as needed

    • Ensure accurate and timely information is being provided to the Public Information Officer

    • Coordinate with key stakeholders and Agency Representatives through the Liaison Officer

    • Ensure, with Site Safety Officer, the continued safety of the facility and staff

    • Ensure sections are activated and staffed appropriately as needed

  • Evaluate situation and provide status reports to Planning Section

  • Ensure coordination of the Site throughout incident

  • Ensure time-keeping, activity logs, and equipment use documents are maintained and passed to Planning, Logistics, and Finance/Administration Sections, as appropriate

  • Ensure resource ordering and logistical support needs are passed to Logistics in a timely fashion and enforce ordering process

  • Notify Site Logistics of communications problems

  • Keep Site Planning up-to-date on resource and situation status

  • Notify Site Liaison of issues concerning cooperating and assisting agency resources

  • Keep Safety Officer involved in tactical decision-making

  • Keep Operations Section Chief updated on status of operational efforts

  • Hold Site meetings, as necessary, to ensure communication and coordination among Site Leadership.

  • Document key actions, decisions, and communications on ICS Form 214. Complete an end of shift report for incoming Site Manager, including key activities and pending issues. Ensure documents are also forwarded to the Planning Section for incident filing.

  • Brief oncoming Site Manager at change of shift
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