Template Field Operations Guide



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template
Field Operations Guide

for

reunification

and

family assistance
c:\users\hausetm0\appdata\local\microsoft\windows\temporary internet files\content.ie5\pu6ldkc7\mc900442100[1].wmf
Compiled by the Twin Cities Metro Area

Operation Curtain Call

After Action Work Group
v.04212014

ii.

Contents


1.

Field Operations Guide



2.

Annex A: Reunification



3.

Annex B: Family Assistance Center



4.

Assistance Center Attachments



5.

Assistance Center Forms



6.

Family Resource Packet



7.

Position Checklists




Front Matter

ii. Contents

iv. Background and History

iv. Acknowledgement

v. Contributors

vi. Abbreviations Glossary



Field Operations Guide

1. Introduction

2. Whole Community

3. Annex A: Reunification

3. Basic Information

4. Set Up

5. Staffing

8. Operations

11. Communications

11. Interfacing with the Media

11. Safety



13. Annex B: FAC

14. Basic Information

15. Set Up

17. Staffing

19. Operations

22. Communications

22. Interfacing with the Media

22. Safety



24. Attachments

25. Command Briefing Agenda

26. Cultural and Religious Considerations

27. Culture and Religion Overviews

51. Example Family Briefing Agenda

52. Family Assistance Center Organizational Structure

53. Interpreter and Translator Services

54. Media Frequently Asked Question about Family Assistance Centers

56. Operational Briefing Checklist

57. Psychological First Aid

59. Resources/Contact Information

60. Responder Self-Care

62. Reunification Operations Organizational Structure

63. Social Services that may be required

64. Staff Check In/Check Out Procedures

66. Support Agency Contact Information


75. Forms

Site Forms

76. Activation Checklist

77. Prospective Site Assessment Worksheet

85. Room Assessment Worksheet

87. Site Determination

88. Assistance Center Facility Agreement



Supply Forms

93. Equipment and Supplies

104. Signs

Workforce Forms

105. ICS 211A – Staff Sign-in Sheet

106. Staffing Determination Tool: Family Assistance Center

108. Position Identification Assignments: Reunification

109. Position Identification Assignments: Family Assistance Center

Safety Forms

110. Safety Walkthrough Checklist



Registration Forms

112. Family/Friend Registration Form

115. Missing Person Form

116. Missing Person Tracking Form

117. Survivor Form

Public Information Forms

118. PIO Cheat Sheet



Child Care Forms

120. Pediatric Safe Area Checklist

121. Childcare Area Sign In/Out Sheet

Minor Reunification Forms

122. Minor Reunification Verification - Adult Form

123. Minor Reunification Verification - Child Form

124. Reunification Completion Checklist



Demobilization Forms

125. Demobilization Checklist

126. Demobilization Procedures
127. Family Resource Packet

128. Family Letter

129. Important Information for Families

132. Services Provided at the Family Assistance Center

134. Floor Plan of Family Assistance Center

135. Internet Resources for Finding Your Family Member

137. Family Interview Information

138. How Identification is Made

140. Frequently Asked Questions When Your Family Member is Missing

141. Frequently Asked Questions When Your Family Member is Deceased

143. Taking Care of Yourself and Your Family

144. Dialogue with Children About Death

145. Notifying Government and Financial Agencies

147. Credit Reporting Agency Notification



148. Position Checklists

Reunification

149. Family Liaison

151. Friends & Family Unit Leader

152. Reunification Group Supervisor

153. Reunification Specialist

154. Survivors Unit Leader



Family Assistance Center

155. Ante Mortem Information Unit Leader

156. Notification Unit Leader

157. Notification Specialist

158. Medical Examiner Group Supervisor

159. Next of Kin Interview Team Lead

161. Next of Kin Interview Specialist

Assistance Center

162. Accountability Group Supervisor

163. Behavioral Health Specialist

164. Branch Director/Site Manager

166. Child Care & Supervision Unit Leader

167. Data Collection Specialist

169. Data Input Specialist

170. Data Management Unit Leader

172. Deputy Branch Director/Site Manager

174. Deputy Public Information Officer

175. Intake/Outtake Specialist

177. Interpretation & Translation Unit Leader

178. Liaison Officer

179. Medical/First Aid Worker

180. Medical Care & Behavioral Health Unit Leader

181. Missing Person Tracking Unit Leader

183. Reception Group Supervisor

185. Regional Hospital Resource Center Unit Leader

186. Registration Unit Leader

188. Runner

189. Safety Officer

190. Security Officer

192. Site Access Control and Security

194. Site Liaison

195. Site Logistics Lead

196. Site Planning Lead

197. Site Support Services Group Supervisor

198. Site Technology Lead

199. Usher

200. Usher Unit Leader

201. Workforce Lead

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