Remove this if sending to pagerunnerr Page Title Light Rail Security Recommended Best Practice



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Construction work at a station


During construction work operators should:

Consider how they intend to control access to site;

Ensure ID passes are issued to all contractors and visitors and an audit kept of issue and return;

Make sure that all works staff receive a security awareness briefing; and

Consider if and how works affect existing security arrangements and procedures.


Links to other public transport systems


At locations where light rail systems interface with other transport networks such as heavy rail, underground or bus, operators should jointly discuss what security measures are appropriate, consulting other stakeholders including the police, the local authority, tenants etc. Larger railway stations should already have a station security committee comprising the key stakeholders involved in ensuring an effective security regime; light rail operators should join these. Where light rail stops and termini fall within a regulated rail station14, the security regime adopted for light rail will usually be equivalent. We will be reviewing the security arrangements at interchanges over 2014-2015 as part of our wider review of the Railway Instructions and National Railway Security Programme. Responsibility for complying with the security regime at interchanges lies with the owner or operator of the relevant asset. If you are in any doubt as to whether or not any of your light rail stations will be affected by this, please contact the DfT for clarification.

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Image: Nottingham Tram & Bus © Nottingham City Council

Key actions:


Where a light rail station interfaces with a regulated heavy rail and / or underground interchange, jointly discuss what security measures are appropriate with other stakeholders, as a matter of best practice.

Be involved in the station security committee, in order to understand and contribute to the security arrangements in place.

Where a light rail station falls within a heavy rail / underground station, the security regime adopted for light rail will usually be equivalent to that of the heavy rail station. If you are in doubt, contact the DfT.

Control of access to public / non-public areas

Non-public areas


Members of the public should not be able to gain access to non-public areas such as staff rest rooms, store rooms and cleaners cupboards. All doors in public areas leading into non-public areas should be kept locked or controlled to prevent unauthorised access. This can help to minimise areas that need to be searched and patrolled. Ideally, keys for doors should be kept in a secure location controlled by a responsible person and a record kept of who has the key. If access is controlled by keypad, the code should only be given to persons with a legitimate need to know. We recommend that codes are changed regularly (on a frequency to be determined locally), depending on the number and turnover rate of staff with knowledge of the code. Keypad codes should be changed from the factory setting immediately on being installed. Securing your station will reduce the opportunity for criminal, as well as terrorist activity.

Vehicle access


It is important to be aware of the potential threat from Vehicle Borne Improvised Explosive Devices (VBIEDs). The movement of vehicles around and into stations and termini should be controlled where possible. Ideally, access to all vehicles should be prevented and distance should be provided between drop off points and the operational infrastructure, however where this is unavoidable (e.g. delivery to a retail outlet, access to staff parking areas) we recommend the use of access controls. Measures that can be introduced include:

A parking permit system for staff and, where appropriate, for vehicles of visitors and contractors;

Monitoring retail delivery vehicles to ensure that they do not stay on a station for longer than is necessary; and

Pre-arranged deliveries only.


Ideally, these measures should be incorporated into stations from the initial design and build stage, using SIDOS guidance (refer to paragraph 5.2). Building HVM measures into new stations / refurbishments will often lead to the most effective and economical outcome.

It is also important that you consult local police to agree a system for reporting and dealing with any suspicious vehicles, and to liaise regarding evacuation plans.


Visitors and contractors


All visitors and contractors should be required to report to the station manager or other responsible person to notify their arrival at the station. It is good practice to require them to sign in a log book. This provides important audit information, including sign in/out times and the purpose of the visit, and can be crucial in the event of an emergency evacuation of the premises.

We recommend that you give visitors a security awareness briefing along the following lines:



If the person is issued with a visitor pass, it should be displayed prominently at all times when they are on the premises;

If the person has a vehicle parked on site, any work / parking permits should be displayed prominently in the windscreen;

Be vigilant when around the premises. Should a suspicious item be found, do not touch it, but contact a member of staff as soon as possible. Similarly, if a person is seen to be acting suspiciously, contact a member of staff; and

Ensure that all doors are properly closed/locked when you are leaving, particularly those doors that lead to non-public areas. Do not allow anyone to "tail-gate" into non-public areas. If you are leaving a work site, ensure that it is locked and all equipment has been securely stored.


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