CHAPTER 10: OBJECTIVES, POLICY, AND SCOPE OF OPERATIONS 10.1 Mission The Missouri-Iowa Interagency Coordination Center (MOCC) is located in Rolla, Missouri at the Mark Twain National Forest’s Supervisor’s office. Its mission is to provide the most cost-effective coordination for national, regional, and local incident mobilizations for and from Missouri and Iowa. The Missouri-Iowa Interagency Coordination Center provides for off-unit and out-of-state mobilization and demobilization of all Missouri and Iowa resources for the following agencies: the U.S. Forest Service, including Mingo Job Corps (USFS), the National Park Service (NPS), U.S. Fish and Wildlife Service (FWS) and United States Geological Survey (USGS), the Missouri Department of Conservation (MDC) and Iowa Department of Natural Resources-Forestry Division (IA DNR). Cooperators such as AmeriCorps – St Louis and Nature Conservancy are also mobilized through MOCC.
10.2 Scope of Operation In the MOCC Charter (see Chapter 40.1). Supervisors from MOCC partner agencies have delegated authority to the Missouri-Iowa Interagency Coordination Center to mobilize personnel and equipment off unit and out-of-state to meet wildfire preparedness, suppression, and other incident needs.
10.3 Mutual Aid Agreement General Procedures Cooperative aid agreements are in Chapter 40. The Missouri-Iowa Interagency Coordination Center will implement all cooperative aid requests except as outlined in 10.4.
MOCC dispatchers may request assistance from other federal, state, or local cooperators with whom they have cooperative agreements.
10.3.1 Missouri Department of Conservation (MDC) MDC District Foresters are authorized to give emergency help within their own District. Mark Twain National Forest (MTNF) District Rangers and Dispatchers have the authority to request cooperative aid directly from MDC District Foresters or their local representative.
If assistance is needed from MDC outside of the MDC District Forester's authority, a MOCC dispatcher will request the resource through the Missouri-Iowa Interagency Coordination Center. The MOCC Coordinator will make the request through proper MDC channels per agreement. Refer to 50.8 for MDC phone numbers.
10.3.2 Adjacent Forests Requests for assistance between adjacent Forests, Shawnee and Ozark/St. Francis, may be made directly by the Missouri-Iowa Interagency Coordination Center; according to the cooperative agreements and neighborhood ordering process. However, the Eastern Area Coordination Center (EACC) will be notified.
Agency: When a MOCC dispatcher has exhausted the search for a resource(s) within the protection area and among cooperators they hold agreements with, and more resources are required, that order will be placed through the Missouri-Iowa Interagency Coordination Center through Resource Ordering Status System (ROSS). The Coordination Center will check with surrounding agencies for “closest forces”. The “closest forces” concept is one in which the nearest “like” qualified resource is utilized regardless of agency affiliation to meet the needs of the incident.
Off Unit: The Missouri-Iowa Interagency Coordination Center will coordinate with MOCC Partners for availability of qualified resources. MOCC dispatchers will periodically update or confirm availability lists as situations warrant. Units that have access to ROSS can set their own resource availability. However, those units using ROSS will electronically send MOCC updated availability lists, which includes resource name (use legal name listed on their driver’s license), qualification, and DOB if MOCC will be making their travel. Each agency contact person will be informed of incident activity build-up and asked to update their list of available resources. The Missouri-Iowa Interagency Coordination Center will assume that the individual listed has the approval of their supervisor and have no work, health, or family situation limitations. All resources requested for off-unit incidents will be mobilized and demobilized through the Missouri-Iowa Interagency Coordination Center with a valid incident request number.
All units are responsible to provide for the safety of personnel mobilized and demobilized to and from their units. All fire personnel regardless of agency will be at their home unit by 22:00 hours. Refer to the Health and Safety Code Handbook, FSH 6709.11 for work and rest guidelines.
10.5 Daily Operations The Coordination Center daily operation times will be 0800-1630 Monday thru Friday year round. MOCC can be reached 24 hours at 573-341-7449 or 573-201-4283. When National Preparedness Level of 4 and 5 are reached, MOCC may be staffed from 0600 to midnight. From midnight to 0600 the MOCC Coordinator or Dispatcher on call, will only accept resource orders for crew mobilization, emergency releases, or medical emergencies; no orders for individuals.
If a significant aircraft build-up develops, on in-state incidents, the Agency Aviation Management Officer will consult the Regional Air Officer (RAO) and the project leader and/or request a service-trip to review the safety and organization of aviation activities. This should occur early in the build-up to allow implementation of any necessary corrections.
10.6 Reports During periods of incident activity, MOCC will electronically send the Daily Resource Report to all partners by 11:00 hours. This report lists available resource qualifications by agency, resources assigned to a particular incident, released resources, tracks statistical information on the number of resources mobilized by agency and makeup of interagency crews.
MOCC Partners will submit resource availability either by MOCC Availability List or Resource Order Status System (ROSS) by 1000 every Thursday when the National Preparedness Level is 1 thru 3. When the National Preparedness is at a 4 and 5, MOCC Partners can send availability in daily. Unless an updated availability list is sent into MOCC, MOCC will show resources as available. However, if resource availability is sent in after 1000, the resource will be shown as available to the Geographic Area or Nation through the following day.
During Missouri’s fire seasons, MOCC partners will submit wildfire and prescribed fire information to MOCC for input into the National Situation Report by 1500 hours daily.
Weather Information: The Coordination Center will enter daily weather observations into the Weather Information Management System (WIMS). WIMS’ forecasted indices will be sent daily to offices of the Mark Twain NF and Ozark Scenic Riverways.
Adjacent MDC stations will be used by the Missouri-Iowa Interagency Coordination Center during Missouri fire seasons if there is a failure in the USFS weather equipment. King handheld radios can be programmed to receive NOAA Weather Service information. MOCC will provide spot weather forecast on request from MOCC partners.
10.7 Reinforcement Strategies The Missouri-Iowa Interagency Coordination Center will evaluate fire resources availability as people and equipment are committed to initial attack. MOCC Partners will request reinforcement needs through the Missouri-Iowa Interagency Coordination Center. If initial or extended attack forces and reinforcements are unable to contain the incident, and the incident expands to a "Type II" incident, the Wildfire Decision Support System (WFDSS) process will be implemented to help evaluate and document commitment of any further resources to the incident.
10.8 Resource Orders MOCC will use the Resource Ordering Status System (ROSS) to track resources.
All resource orders, for aircraft, crews, equipment, personnel, supplies, etc., for a given incident will have the same incident number.
The resource order becomes a property transfer document until the property is returned or replaced. All resources orders or services from local suppliers, the R9 cache, EACC or other agencies will be recorded within ROSS or a resource order card when it cannot be recorded in ROSS.
Information on the demobilization of ALL personnel, equipment, and other resources, including the release of any interagency forces, will be recorded in ROSS or on a resource order.
Resource orders will be maintained as a record for 4 years after their initiation. If a court case is pending or imminent, the resource order will be retained until the case is closed.
10.9 Fill or Kill PolicyMOCC will call agencies 1 hour after the order has been placed if the agency has not confirmed a fill on the order. If the order doesn’t have a confirmed fill in a timely manner, MOCC can then try to fill with another agency (normally not more than two hours).
10.10 Zero Tolerance The Missouri – Iowa Coordination Center and all MOCC Partners and cooperators will adhere to a “zero tolerance” policy which dictates any individual ordered on an assignment will abstain from alcoholic beverages and/or controlled substances from the time he or she departs their residence to the time of their return at the completion of assignment.
Violators of the policy will not be permitted to depart on their assignment and will be ineligible to participate in any further assignments.
CHAPTER 20 ADMINISTRATIVE PROCEDURES
20.1 Electronic Mail and Data Processing Systems The Missouri-Iowa Interagency Coordination Center will access WIMS, SIT, and electronically forward any pertinent information using Microsoft Outlook MOMOC Dispatch inbox. MOCC Partners will e-mail MOCC firstname.lastname@example.org.
The “r9_marktwain_dispatch" profile has been set up in the Missouri-Iowa Interagency Coordination Center for the receipt of the Mark Twain National Forest Situation Reports,
availability and other fire-related messages from MTF offices.
EACC notifies MOCC either by email@example.com or by firstname.lastname@example.org or by email@example.com.
20.2 Resource Tracking The Missouri-Iowa Interagency Coordination Center will fill resource orders in a timely fashion. Based upon availability, when a resource order is received, MOCC will make every effort to fill such orders with interagency personnel based on their date of availability. This policy may not apply when a detail assignment (management code) has been made between two units of the same agency.
20.3 Overhead/Crews Only Forest Service personnel meeting qualifications outlined in FSH 5109.17 will be mobilized. Resources dispatched through other Federal and State agencies must meet the qualifications in the NWCG 310-1 to be mobilized. Every individual with fire qualifications will be in the ICS or IQCS Red Card databases. Each individual's experience and training record will be updated annually. Updated data must be submitted to the Missouri-Iowa Interagency Coordination Center by January 15 to meet EACC’s February 1 deadline.
Single Resource: Every single resource must have an overhead request number before being mobilized from/to any incident. Any special needs for resources like rental cars, cell phones, laptops, or any other equipment must be documented on the resource order before MOCC will approve.
Crew: Each crew boss for all MOCC crews will be the Chief of Party. The Chief of Party will be recorded on the resource order with the crew manifest and relayed to EACC. The Chief of Party will assume leadership and communications for the crew from dispatch to mobilization point. If an Interagency Resource Representative (IARR) is assigned by EACC, (usually for 4 or more crews mobilized at one time) they will take over the Chief of Party role when meeting up with crews.
The Missouri-Iowa Interagency Coordination Center is responsible for getting the crew(s) to the mobilization point at least one hour prior to the agreed upon expected time of departure (ETD).
When a request for resources is received, MOCC will notify the designated duty officer, as listed on the availability list. If the Zone FMO or duty officer cannot be reached, the available resource will be contacted directly. Other agencies dispatched through the Missouri-Iowa Interagency Coordination Center will provide a contact person for mobilizing resources. MOCC will provide a copy of the resource order that includes the time, place, and other information for assembly before departure to the requested resource or their dispatcher. A “fill” will be made in ROSS and EACC notified by phone.
Overhead resources from the Mark Twain NF will make their own travel arrangements, unless traveling in a group, or if they do not have a travel profile with GovTrip. The National Park Service or Fish and Wildlife Service will arrange their own travel. The Missouri – Iowa Interagency Coordination Center maintains and tracks information for a corporate credit card (CBA account) for arranging travel for State and AD resources from Missouri, Iowa, and Indiana.
The US Bank card must be used to obtain government rates. CBA will be used to obtain commercial airline tickets for crews and groups of single resources traveling together.
For crew mobilization, MOCC will arrange crew transportation to departure point. Other agency personnel will provide their own transportation to designated gathering locations; normally the MOCC office in Rolla, Missouri. The crew will be bussed to the St. Louis Airport, Signature Flight Support or ATS Jet Center (formerly Air BP) (Refer to the St. Louis Mobilization Center Plan). At the direction of the MOCC Center Manager, some individuals may meet the crew at the airport or in St. Louis at the crew motel (this primarily applies to St. Louis area employees and IA resources).
Crew manifest: Crewmembers will be weighed in Rolla unless they are coming from the St. Louis area or flying in to join the crew. Body and gear weight will be listed on the crew manifest and multiple copies given to the crew boss.
3. A package will be prepared for each crew boss. It will contain the following items:
Up to 10 copies of the crew manifest
Up to 5 copies of the resource order,
20 Emergency Firefighter Time Reports (OF-288),
a Crew Time Report (SF-261) book,
Up to 20 copies of the Fire Danger Pocket Card for the area to which the crew is being sent
The crew boss is required to bring a kit with required forms and supplies.
4. Overhead resources will be given or faxed a copy of their resource order.
5. All committed resources must have a current red card and a photo I.D. All personnel must travel under the name shown on their driver’s license, which should match ROSS and the manifest.
Notification of resource travel arrangements will be completed in ROSS.
20.3.2Demobilization Normally there is enough advance notification of the return of Forest personnel so arrangements can be made to transport them back to their home station in a safe manner. All overhead personnel and crew bosses/engine bosses should call MOCC to inform dispatchers of their demobilization travel plans. This information will then be passed to the resource’s home unit. MOCC will ensure that all resources, regardless of agency, will be at their home unit by 22:00 hours, or they will stay in a motel/hotel by that time.
20.4 National Park Fire Use Modules Due to the National Park Fire Management Officer Administration Areas crossing over the Southern Geographic Area, MOCC will not be involved in resource ordering for use of NPS modules from Buffalo River NSR or the Fire Use Monitoring Module from Ozark National Scenic Riverways. However, MOCC will be informed of resource movement.
20.5 AmeriCorps The Missouri Department of Conservation will maintain and issue red cards, and availability lists for AmeriCorps. MDC will also maintain availability lists for same.
20.6 Equipment/Supplies All equipment and supplies for the Mark Twain National Forest or from the Region 9 Cache will be ordered through the Missouri-Iowa Interagency Coordination Center. Orders will be placed using the NFES catalog numbers and recorded on a resource order. MOCC will request equipment via ROSS or resource order through NEK.
Fire replacement resource orders for MTF supplies will be placed on a resource order card and sent to the MTF Cache. Non-Forest partners will maintain their own caches.
20.7Aircraft Only certified aircraft and pilots found in Chapter 80 of the EACC Mobilization Guide, or OAS source list (www.oas.gov), will be used by and to transport federal employees. Only federal employees or persons under Forest Service volunteer agreement may fly federal missions. The Forest Aviation Officer will be consulted for aircraft orders.
20.8 Intelligence The following reports are required and will be provided by the Missouri – Iowa Interagency Coordination Center when the indicated activity occurs.
MOCC Staffing reflecting the National Preparedness Level (PL)
PL 1: No large fire activity. MOCC staffing alone is appropriate.
Few MOCC resource mobilizations occurring requiring regular work hours.
PL 2: One Geographic Area experiencing high fire danger. MOCC personnel are sufficient. Minimal mobilization of MOCC resources is occurring. Regular staffing hours with a dispatcher on call after hours is sufficient.
PL 3: Two or more Geographic Areas experiencing high fire danger.
MOCC may activate expanded dispatch, requiring one or two dispatchers. Staffing hours may be extended, with an on call dispatcher.
PL 4: Two or more Geographic Areas experiencing incidents requiring Type 1 Teams. Competition exists for national resources. MOCC is fully activated; two or three additional dispatchers may be required. Hours may be extended, with day and evening shifts and an on call dispatcher.
PL 5: Several Geographic Areas experiencing major incidents. Competition exists for national resources. MOCC fully activated; three or four additional dispatchers may be required. Hours may be extended, with day and evening shifts, and an on call dispatcher.
CHAPTER 30 ORGANIZATION
CHAPTER 40 COOPERATION 40.1 MOCC Charter 40.2Interagency Agreement between Mark Twain National Forest and the Ozark National Scenic Riverways.
40.3Cooperative Fire Agreement Between State of Missouri and USDA Forest Service.
40.4Mark Twain National Forest/MDC Annual Operating Plan
40.5Fire Weather Service Operating Plan for Missouri Refer to the Fire Weather Annual Operating Plan, located on the fire weather home page.
40.6Letter of Agreement between the Shawnee, Hoosier, and Mark Twain National Forests CHAPTER 50 DIRECTORY
50.2Air Service Fed Traveler can be used to make air travel arrangements if a CBA or US Bank travel credit card is to be used. The phone number for individuals making their own travel arrangements is 877-856-1059, Fax: 866-457-4977. If the CBA credit card is to be used, MOCC will make travel arrangements.
If you are a Forest Service, Fish & Wildlife Service or National Park Service employee, going out as an overhead position, you will make your own travel.
If you are a MOS, IAS or AD employee, going out as an overhead position, MOCC will make your travel reservations through the CBA account.
If you are a crew member, MOCC will make your travel arrangements.
CHAPTER 60 PERSONNEL 60.1 Type II Crews & Miscellaneous Overhead
60.2 Adjacent Forest Personnel
60.3 Casual Firefighters
60.4 Other Regional and National Personnel
60.1Type II Crews & Miscellaneous Overhead Type II crews and overhead for use on the Mark Twain National Forest can be ordered directly from the Ozark/St Francis NF in Northern Arkansas (with less than a 4-hour travel time), or from other sources thru the Eastern Area Coordination Center (EACC). When travel exceeds 4-hours, resource(s) must be ordered through EACC.
60.2Adjacent Forest Personnel Assistance from the Ozark/St. Francis (including 3 Oklahoma crews) can be obtained through their Forest FMO or dispatch center, AIOCC. For record keeping purposes, requests for crews or overhead will be recorded on resource orders in ROSS. It is the responsibility of the sending Forest to notify the respective regional coordination center of resource deployment.
60.3Administratively Determined (Casual) Firefighters AD paperwork will be taken care of by the hiring agency/unit. For MTNF hired AD’s, final payroll documents for AD’s, will be processed through MOCC and travel will be processed through the hiring district or on the OF-288. It is preferred for AD’s to be self-sufficient.
60.4Other Regional and National Personnel Crews and overhead from other than adjacent forests can be obtained from EACC through MOCC. Resource orders must be used for such requests.
CHAPTER 70 EQUIPMENT
70.1 Forest Fire Cache
70.1Forest Fire Cache The Mark Twain NF central fire cache is located in Rolla, MO. Zones can order material by electronically sending a resource order to the Missouri-Iowa Interagency Coordination Center at r9_marktwain_dispatch.
CHAPTER 80 - AIRCRAFT
80.1 General Authorities and Direction
80.2 Forest Approved Aircraft
80.3 Forest Aviation Plans
80.1 General Authorities and Direction The Forest Aviation Officer (FAO) duties are assigned to Angie Ruble of the Mark Twain National Forest. Aviation activities will follow the standards of FSM 5700 and the Forest Aviation Plan. All deviations from accepted practices or any incidents would be reported to the FAO immediately using the USDA-FS Aviation Operations Initial Report (FS-5700-14).
All official flights for the Forest will be requested through the Missouri-Iowa Interagency Coordination Center.
80.2 Forest Approved Aircraft The Mark Twain can access approved aircraft and pilots through EACC.
80.3 Forest Aviation Plan The purpose of this plan is to establish direction for the procurement and use of aircraft services on the Mark Twain National Forest and to establish operational policy and management guidelines for safe and efficient air operations. Included are procedures for search and rescue. The Plan is on file in the MTF Aviation office.