Idt 453 Management Process for Public Safety Managers



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IDT 453 - Management Process for Public Safety Managers


3 Semester credit hours

Text


Wallace, Harvey/Roberson, Clif Steckler, Craig: Fundamentals of Police Administration. Englewood Cliffs, N.J.: Prentice Hall, 1995

Catalogue Description


Analysis of public safety management elements, including planning, organizing, leading, controlling, and communicating, presented in the context of and applied to internal police/fire/emergency management administration.

Prerequisites: None


Course Objectives

  1. The student will review past and present understandings of what the public safety do in the student's jurisdiction.

  2. The meaning of professionalization and its importance for law enforcement/fire today is introduced.

  3. The student considers 20th century efforts to upgrade law enforcement and the fire service by establishing standards, with a closer look at the Commission on Accreditation of Law Enforcement Agencies (CALEA) as part of this drive for professionalization. A discussion and critique of accreditation efforts is included.

  4. The student will learn to emphasize policy and procedures as the essence of directing the organization toward accomplishing its goals. The objectives of this instruction are to ensure that students develop.

  5. An understanding of the importance of policy relating to the function of a public safety agency.

  6. An awareness of the many areas of administration requiring written policy ~d associated procedures.

  7. An understanding of the staff officer role in the development, interpretation and dissemination of agency policies and procedures, and the skill necessary for formulating and writing effective policy and procedures.

  8. The student will describe an internal affairs unit as a staff control unit, and explain how internal affairs is a valuable management information source. The student will take a position supporting one philosophy for internal affairs operation; the student will also review a method for complaint reception, investigation and recommendation of findings. The student will analyze and discuss policy statements for internal investigations covering complaint reception, investigation, use of polygraph, review and findings. The student will consider the importance and elements of inspections.

  9. The student will review the duties, responsibilities, and activities of patrol and firefighter administration. Further, the student will leam, through classroom discussion and presentation of recent research findings, the most innovative techniques in administration of the patrol/firefighting operation.

  10. The student will review the duties, responsibilities and activities of operations in the law enforcement/fire agency. The student will leam the latest research findings arid management practices for improving productivity in operations.

Topical Outline


I. Law Enforcement/Fire Role, Responsibilities, and Relationships

A. Law enforcement/fire Role and Authority

1. Law enforcement/fire Role

2. Limits of Authority

3. Use of Force

B. Agency jurisdiction, mutual aid and regional services

1. Agency jurisdiction and mutual aid

2. Regional services

C. Contractual Agreements for Law enforcement/fire

D. Relationships with other agencies

1. Liaison

2. Interagency Coordination and Planning

II. Commission on Accreditation of Law Enforcement/fire Agencies

A. Law enforcement/fire Role, Responsibilities and relationships.

B. Public Safety Organization, Management and Administration

C. The Public Safety personnel Structure

D. The Public Safety personnel Process

E. Law enforcement/fire operations

F. Traffic Operations - Fire Operations

III. Establishing Policy and Procedures

A. The Critical Need for Policies

B. Definitions

1. Policy

2. Procedure

3. Rules and Regulations

4. General Orders, Special Orders and Personnel Orders

5. Memoranda and Bulletins

6. Written Directives

7. Department Manual

C. Standards

1. Public safety Discretion

2. Establishment of Policy

D. Advantages of Sound Public safety Administration Policy and Procedures

E. Advantages of formally promulgating policies and procedures.

F. Critical dimensions m need of proactive public safety policy

G. Limitations of and potential problems

H. Identifying important issues where policy is needed.

I. Examples of critical policy areas

J. Role and purpose of written directives

K. Issues of Departmental and individual liability

L. The Written Directive System: A developmental model

1. Component 1: Development Stages

2. Component 2: Implementation

3. Component 3: Application

4. Component 4: Evaluation

5. A model for formulating and executing policy.

6. Criminal Proceedings

IV. Inspection Services

A. Line Inspections

B. Staff Inspections

C. Audit Responsibilities

D. External Audit

E. Internal Audit

1. Division

2. Unit

F. Management Audit



1. Establishing Objectives

a. Inspection

b. Quality Control

2. Authority

a. Chief of Public safety

b. Efficiency

c. Effectiveness

V. Organization Audit for New Chief

A. Contracts - Operational

1. Government

2. Dispatch

3. Records

4. Contract policing

B. Labor


1. Historical

2. Negotiation

3. Chain of Command

VI. Personnel Records

A. Review

B. Training

C. Education

D. Discipline

E. Evaluations

VII. Patrol Administration

A. Professional Ethics

B. Crime & Its Prevention

C. Community Involvement in Law enforcement/fire

II. Primary Tasks

A. Aggressive Patrol

B. Foot and Car Patrol

C. Field Inquiry

D. Use of Equipment

GRADING REQUIREMENTS

1 Quiz 15%



2. Quiz 2 15%

3. Quiz 3 15%

4. Final Exam 30%

5. Paper 25%

Bibliography

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Champion, Dean, J. & Rush, George, E. (1997) Policing in the Community. Upper Saddle River NJ: Prentice Hall.

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Langworthy, Robert, H. & Travis, Lawrence, F. (1994) Policing in America: A Balance of Forces Upper Saddle River NJ: Prentice Hall.

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Peak, Kenneth, J. (1997) Policing America: Methods. Issues. Challenges. Upper Saddle River NJ: Prentice Hall.


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Swanson, Charles, R. & Teirito, Leonard & Taylor, Robert, (1998) Police Administration: Structures. Processes and Behavior. Upper Saddle River NJ: Prentice Hall.

Thibault, Edward, A. & McBride, R., Bruce, & Lynch, Lawrence, M. (1998) Proactive Police Management. Upper Saddle River NJ: Prentice Hall.

Wallace, Harvey (1997) Written and Interpersonal Communication Methods for Law Enforcement Upper Saddle River NJ: Prentice Hall.

Whisenand, Paul M. & Ferguson, Fred (1996) Managing of Police Organizations. Upper Saddle River NJ: Prentice Hall.

Whisenand, Paul & Rush, George, E. (1998) Supervision of Police Personnel: The Fifteen Responsibilities. Upper Saddle River NJ: Prentice Hall.
Roberts, Wess, (1991) Leadership Secrets of Attila the Hun: Wamer Books
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Bowman, James S. (1994) Ethical Frontiers in Public Management: Seeking New Strategies for Resolving Ethical Dilemmas: Jossey-Bass Pub.

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Publications



Fire Officer I. Maryland Fire and Rescue Institute: (1992) Fire Protection Publications
Fire Officer II. Maryland Fire and Rescue Institute: (1992) Fire Protection Publications

Maher, Patrick T., Michelson, Richard S., (1992) Preparing for Fire Service Assessment Centers.

Fire Publications Inc. International City Management Association, (1988) Managing Fire Services. ICMA

Fire Services Today: (1996) Managing a Changing Role and Mission: ICMA

Perkins, Ken, Benoit, John, (1994) The Future of Volunteer Fire and Rescue Services:

Taming the Dragons of Change. Fire Protection Publications

Stoner, James A. F. (1996) 6th Edition, Management. Prentice-Hall,



Jongeward, J. and Seyers (1987) Choosing Success: Transactional Analysis. John Wiley and Sons

Standards for Law Enforcement Agencies. Commission on Accreditation for Law Enforcement Agencies (CALEA), (1996) Text Edition

Management Exercises

  • Leading Groups to Better Decisions (Didactic Systems)

  • The Subartic Survival Situation (Human Synergistic)

  • Styles of Management Inventory (Telemetric, International)

Managing For Effective Police Discipline. A Manual of Rules. Procedures. (1985)
Supportive Law and Effective Management. International Association of Chiefs of Police.


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