Department of rehabilitation state rehabilitation council annual report

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Federal Fiscal Year 2006

Arnold Schwarzenegger State of California

S. Kimberly Belshé California Health and Human

Secretary Services Agency

Catherine Campisi, Ph.D. Department of Rehabilitation


Gary Kuwabara Department of Rehabilitation

Acting Director

Adam Shandrow State Rehabilitation Council

Melanie Hessing State Rehabilitation Council

Executive Officer

Letter of Content

Letter to Governor from Chairperson
Letter to Governor from Director
Chair’s Report
Letter to Director from SRC Chair Acknowledging Retirement
Department of Rehabilitation Mission Statement
State Rehabilitation Council Mission Statement
Functions of the SRC
Federal Fiscal Year 2006 Goals and Objectives
Employer Collaboration Work Team
Comprehensive Statewide Needs Assessment Project (SNAP)
CAP Report 2006 – Trends and/or Systemic Issues
District Accomplishment Reports 2006
Success Stories 2006
State Rehabilitation Council Biographies
Department of Rehabilitation Organizational Chart

Enclosed is a copy of the State Rehabilitation Council’s (SRC) Federal Fiscal Year 2006 Annual Report to the Acting Commissioner of the Rehabilitation Services Agency and Governor Arnold Schwarzenegger.

Please contact Melanie Hessing, Executive Officer to the SRC, if you have questions or comments regarding its contents. She can be reached at the address and telephone number above, or via e-mail at
Thank you for your interest in and support of programs that provide and promote empowerment, employment and independence for Californians with disabilities.
This report is available in alternate formats by contacting the California Department of Rehabilitation at (916) 263-8681.

Honorable Arnold Schwarzenegger, Governor

Edward Anthony, Ph.D., Acting RSA Commissioner
The California State Rehabilitation Council (SRC) is pleased to present you, and other committed internal and external stakeholders, its Annual Report for Federal Fiscal Year 2006. This fiscal year produced an increased collaboration between the SRC and the Department of Rehabilitation (DOR) resulting in an increase in the overall effectiveness of the department and the availability of significant information necessary for the SRC to make decisions and assist the department in achieving its goals.
The primary focus of collaboration between the SRC and the department has revolved around the Statewide Needs Assessment Process (SNAP). The SNAP will provide the department and the SRC with critical information to quantify unmet needs and identify services, supports and resources necessary for Californians with disabilities to obtain and maintain employment.
Since 2005, the primary goal of the SRC has been and remains the increase of employment outcomes for individuals with disabilities served by the DOR. Through this report and activities, the SRC provides stakeholders with a better understanding of the efforts, initiatives, and results that the DOR is implementing to increase the number of employment outcomes.
Original signed by:
Adam Shandrow

State Rehabilitation Council, Chair

Honorable Arnold Schwarzenegger, Governor

Edward Anthony, Ph.D., Acting RSA Commissioner
I am pleased to once again join the California State Rehabilitation Council (SRC) in presenting the SRC Annual Report to you and other interested parties. The Department of Rehabilitation (DOR) and the SRC continue working together, sharing a vision for creating opportunities for employment, independence and equality for Californians with disabilities. This vision is clearly reflected in the SRC’s Mission Statement and demonstrated through its ongoing commitment to participate in the DOR’s development and implementation of consumer-oriented programs and policies.
In accordance with its federal mandate, the SRC carries out a number of evaluative functions throughout the year and regularly shares its findings and recommendations with the DOR. Further, the SRC’s participation with DOR’s Office of Planning and Resource Development and various DOR workgroups has resulted in significant strategies to increase employment outcomes for eligible individuals with disabilities and a newly proposed consumer satisfaction survey tool.
California’s DOR is committed to continue working in partnership with the SRC, our consumers, and other stakeholders to provide services and advocacy that result in employment, independent living, and equality for individuals with disabilities.
Original signed by:

Acting Director

Chair Report

State Rehabilitation Council

Federal Fiscal Year 2006
The State Rehabilitation Council (SRC) effectively utilizes the expertise of members and collaborates with DOR staff to increase the effectiveness of rehabilitation services consistent with the amended National Rehabilitation Act of 1973. During federal fiscal year (FFY) 2006, the SRC accomplished several key goals:

  • Participation in the Statewide Needs Assessment Process (SNAP)

  • Recruitment and appointment of new SRC members

  • Development of a new Consumer Satisfaction Survey tool

  • Increased emphasis on collaboration between employers and the DOR

  • Increased attention on DOR’s performance goals and objectives

The work-team reports that follow will provide a detailed synopsis of the SRC accomplishments in FFY 2006 and their resulting long term impacts. However, I feel that it is important to provide an overview of these accomplishments and some insight into the activities that have taken place over the past year.

The first accomplishment is the SNAP. As mandated by the National Rehabilitation Act, the SNAP is a joint program between the DOR and the SRC designed to provide the DOR with information regarding individuals with disabilities who may not be receiving or aware of the DOR’s services. The depth of the collaboration on this project was unprecedented. The SRC was involved in every aspect of the process, including the development of the Request for Proposal (RFP) and the review of RFP responses. The SRC and the DOR worked jointly with the vendor to determine the final product and desired outcomes. This collaboration has strengthened the working partnership and provided the SRC with a greater understanding of SNAP and DOR services.
Second, I am extremely pleased to report that in FFY 2006 several new members were appointed to the SRC. These new appointments will increase the knowledge and experience of the SRC and allow the SRC to increase the size and scope of its work. The three appointments represent several key stakeholder perspectives, including representation from the California Workforce Investment Board and Department of Education.
Third, the SRC has been working with the DOR to develop a revised Consumer Satisfaction Survey (CSS) tool. The CSS is used for measuring satsifaction level of consumers that receive services from DOR. The goal of revamping the CSS is to reduce the total number of staff hours dedicated to the project and to increase the quantity and quality of data captured in the survey. The findings from the CSS will assist the DOR identify strategies to better serve applicants and consumers. The new CSS will be implemented during 2007.
Finally, the DOR and the SRC continue to strive together to increase employment outcomes for consumers of the DOR. The SRC has increasingly been specific in requests for data and information tracked and reported by the DOR and has provided recommendations to the DOR regarding specific plans and programs to enhance the DOR’s attention to performance objectives and improvement of employer collaborations. The Employment Enhancement Work-Team worked closely with the DOR’s Workforce Development section to provide assistance and recommendations on strategically marketing to employers by building mutually beneficial relationships with employers. The SRC is proud of these initial steps and looks forward to ongoing success in the upcoming year.
The SRC regularly reviews employment outcome data to identify trends and DOR's performance results. This year's trend is promising with the successful placement of over 14,000 individuals for an increase of 5.5% over the prior year total of 13,546 placements. The number of new Individual Plans for Employment (IPEs) written was 26,175, which decreased 2.3% from the prior year total of 26,796 IPEs. * An IPE is the formal written agreement between the consumer and DOR identifying the consumers approved employment objective. The IPE additionally identifies services the DOR will coordinate and/or provide that are essential to achieve the employment outcome. The number of unsuccessful closures was 12,664, an increase of 8.5% over the prior year total of 11,667. *Unsuccessful closure is when a consumer has been provided services but is not expected to achieve an employment outcome or can no longer benefit from rehabilitation services. The SRC will continue to track these outcomes.
The following letter was presented to Dr. Catherine Campisi, Director of DOR, at the December 2006, SRC meeting. The letter acknowledges her support and commitment to the DOR and the SRC as she retires from the DOR.

November 15, 2006

Director, Department of Rehabilitation

2000 Evergreen Street

Sacramento, CA 95815

Dear Catherine,

On behalf of the State Rehabilitation Council (SRC), thank you for your dedication, leadership and heart the past seven years. Although personally I have only had the opportunity to work with you during the past couple of years, I have learned a great deal from you about the Department of Rehabilitation (DOR) and the services it provides. More importantly, we have all come to understand and embrace the true mission and goals of the DOR and the importance of advocating for individuals with disabilities. For these reasons and others, it is with mixed feelings that we congratulate you on your retirement.
The mixed feelings come from knowing that the SRC and the DOR are losing an invaluable resource. Your input, support and commitment have been critical to the evolution of the SRC. You have embraced our progressive attitude and encouraged our increased involvement in the future and direction of the DOR. We would be lying if we said we are not going to notice the impending impact of your departure.
We are certainly not alone in recognizing that you have done more than your share in regards to the advocacy, employment and development of opportunities for individuals with disabilities. Your brilliance has been

demonstrated and proved through your astonishing career and the milestones that you leave behind. Therefore, you more than anyone, have earned the privilege of taking time for yourself and your family. Each of us wishes you the best and hope that this time is more rewarding than you could hope for.

Finally, we seek assurance in knowing that the advocacy and promotion of individuals with disabilities will remain a passion of yours, and although the DOR is losing a valuable ally and resource, we are certain that the disability community will continue to benefit from your efforts and guidance. With your passion, we are positive that we will have numerous opportunities in the future to further this cause together.
With that, we congratulate you on an exceptional career and wish you the best in your “retirement”.
Best wishes,

Original Signed By

Adam Shandrow, Chair
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