Cse5806 Telecommunications Management Assignment report Based on Telecommunications Infrastructure of India, Nepal and Bhutan Monash University, Australia



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1.11 Penetration of Telecommunications Services in India




1.11.1 Introduction:

Before starting with the penetration of services here is some relevant data so have a sneak look, which will help us in understating the infrastructure of India.




 General Data

Capital

New Delhi

Source: World Bank, 1999

Population

980,000,000

Source: World Bank, 1999

GDP 1998 (USD, in millions)

$430,024

Source: World Bank, 1999

GDP Growth Forecast

6.1%

Source: World Bank, 1999

PCs per 1000

2.7

Source: World Bank, 1999

 Internet / IT Adoption (Consumer)

1999 Total PC Internet Penetration

3,457,282*

Source: Gartner Group, 2000

2003 Forecast PC Internet Penetration

11,640,669*

Source: Gartner Group, 2000

1999 PC Internet Penetration Percent

28.0%*

Source: Gartner Group, 2000

2003 Forecast PC Internet Penetration Percent

51.0%*

Source: Gartner Group, 2000

 Internet / IT Adoption (Business)

1999 Total PC Internet Penetration

5,722,307*

Source: Gartner Group, 2000

2003 Forecast PC Internet Penetration

31,554,048*

Source: Gartner Group, 2000

1999 PC Internet Penetration Percent

17.0%*

Source: Gartner Group, 2000

2003 Forecast PC Internet Penetration Percent

59.0%*

Source: Gartner Group, 2000

 E-Commerce Data

1999 E-Commerce (USD, in millions)

$9,155*

Source: Gartner Group, 2000

2004 E-Commerce Growth Forecast (USD, in millions)

$992,432*

Source: Gartner Group, 2000

E-Business Opportunity Ranking

25

Source: 1GLOBALPLACE


Table 1.5 General Data Sheet

(Source http://www.1globalplace.com/CountryResearch/CountryStatistics.asp?country=IN as on 28th August 2003)




1.11.2 Basic Telephone services:



Source: DOT (Department of Telecom)


India’s 21.59 Million-line telephone networks is one of the largest in the world and the 3rd largest among emerging economies after China and Republic of Korea. Penetration in India is very low just 3.2 per 100 people of population, which is quite below the global average but that offers vast scope for the growth as well. It is the reason that India has the fastest growing telecommunications systems in the world with the system size growing at an average of more than 20% over the last 4 years. The number of telephone lines is growing at the rate of 6, million per annum and growth rate is quite consistent. In March 2001 India had 33 million subscribers to telecom services.
The industry in India has been considered as having the highest potential for investment. Here it is to be noted that growth of demand in telecom services is not only limited to the basic services of the telephone. India has been witnessed having rapid growth in other services like Cellular, Radio paging; value added services, Internet, and global mobile communications by satellite (GMPCS) services and satellite channels services. It is expect to be soar in the next few years.
The telecommunication initiatives in India is lead by Ministry of communications through the Department of Telecommunications & Department Telecom Services and its undertakings for provision of basic telephone services, national and international long distance communications, manufacture of complete range of telecom equipment, research and development and consultancy services. The Telecom Commission if responsible of Executive and Policy making functions. The Telecom Regulatory Authority of Indian (TRAI) performs as a independent regulatory body.
Table 1.6 Telecommunications Data Sheet


Indian Telecom Network

Switching

Switching Capacity

('000 lines)

26,050 (4,225*)

Telephone Exchanges

(No's)

24,869 (310*)

Direct Exchange Lines

('000 lines)

21,594(3,600*)

Tax Capacity

('000 lines)

1,467

PCO (Local + STD)

('000)

520

Satellite Earth Stations

(No's)

439

NSD Stations 

(No's)

18,000

International Subscriber Dialing




236 countries/ destinations

Transmission

Microwave/UHF

(Rkms)

1,49,271

Optical Fibre

(Rkms)

1,08,025

Number of Employees

Engineers/Managers

24,465

Technicians/Operators

2,69,971

Finance Managers/Personnel

4,928

Others

1,25,939

Financial Performance 1998-99 (Provisional)
(In Milllion Rupees)

Total Revenue

177,750

Working expenses
      Depreciation
      Staff Expenses

21,866

38,310


Operating Surplus
      (before loan payment)

97,910

Loan repayment

23,763

Capital outlay

94,000

(As on 31st March, 1999)

* Figures relate to MTNL



Services Offered

Telephone Services

NSD/ISD Services

Computerised Trunk Services

Pay Phones

National & International Leased Lines Circuits

Telex

Telegraph Services (Manual & Automatic)

X-25 based Packet Switched Data Network (INET)

Gateway Packet Switched Data Services (GPSS)

Gateway Electronic Data Interchange Service (GEDIS)

Gateway E-Mail and Store & Forward FAX Service (GEMS-400)

Concert Packet Service (CPS)

Satellite-based Remote Area Business Message Network

Electronic Mail

Voice Mail

Audio-Text

Radio Paging

Cellular Mobile Telephone

Public Mobile Radio Trunked Service

Video-Tex

Video Conferencing

V-SAT

Internet

ISDN

INMARSAT Mobile Service

INMARSAT Data Service

Home Country Direct Service

Intelligent Network (IN) Services


Table 1.7 Services Provided by telecom industry in India

Source*

http://www.tidco.com/tidcodocs/India/Infrastructre%20%20GoI%20%20%20%20policies/Indian%20Telecom.doc as on 31/08/2003
The New telephone policy, which has been announced at March-end 1999, had an actual rate of growth. The targets, which were announced, were seven percent by 2005 and 15 percent by 2010 overall. It has been set that telephone will be available on demand for which govt seems like to be successful in many states like Punjab where the penetration rate of telephone lines was always high.


Here is the Name of the companies which have been given the basic service licenses.

Table 1.8 Companies offering Telecom Services State wise





Figure 1.3 Source: TRAI The subscriber base for the last 7 quarters who opted for the basic services.

(Source TRAI 2003 Performance Report)


Table 1.9 Subscriber base of Basic Services


Table 1.10 Public Call Office penetration state wise




Table 1.11 Public Village Telephone State wise


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