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TRAINING OF AUTHORISED OFFICERS



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TRAINING OF AUTHORISED OFFICERS


The purpose of this section is to ensure all animal management officers are skilled and appropriately trained to deliver our services and programs under Section 68A(2)(b) of the Domestic Animals Act 1994.

Context


There are seven field officers within the Compliance Services Unit that deal with animal management issues as part of their daily work activity. In addition to animal management all officers also undertake Planning Enforcement, Local Laws and Parking matters. The organisational structure is set out in the chart below.

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Current and planned training table


Authorised Officer Training

Current (2012)

Planned

Industry training – animal handling, animal assessment, statement taking, prosecution, computer skills

All staff have attended Animal Handling training sessions conducted by Lost Dogs Home, the course covers the complete range of issues for animal management.

Annually, if available

OHS training – dealing with aggressive customers

All staff have attended annual training sessions for dealing with difficult people and conflict resolution. The training was conducted by Victoria Police negotiators.

Annually


Bureau of Animal Welfare – training and information days

All AMOs

Senior Compliance Services Officer

Coordinator

Manager, have attended training and information sessions from 2008 to 2011



As listed by Bureau of Animal Welfare


Induction program for new staff

All staff as part of their induction process are taken through a training program that covers such issues as, manual handling, use of animal specific equipment, procedures, animal diseases, dog/cat behaviour, aggressive dogs, feral cats and body language.

All new staff

Authorised Officer Training - Additional

2012

Planned
(state when)


Diploma in Justice

4 AMOs completed Diploma in Justice




Industry training – time management

Staff attend in-house time management training

Annually

Animal handling training provided by Accredited Trainer

All staff attended “hands on” animal handling training that deals with, seizing dogs, aggressive dogs, behavioural issues, cat trapping, handling cats.

Training will be provided annually

REGISTRATION AND IDENTIFICATION


Encourage the registration and identification of dogs and cats under Section 68A(2)(c)(v) of the Domestic Animals Act 1994.

Current situation


Our current data




Desexed

Micro chipped

Pensioner

Full Fee

Total

Cats

3,051

2,457

788

-

3,271

Dogs

9,155

11,281

2,380

101

12,996

Cats

93%

75%

24%







Dogs

70%

87%

18%







Our Current Orders, Local Laws, Council Policies and Procedures

  • Compulsory desexing of all cats over the age of 3 months (Domestic Animals Act 1994 s.10A(1)).

  • Dogs must be on leash at all times unless in designated off-leash zones (Cardinia Shire Council Local Law 10 s. 26(2)(b)(i)).

  • All cats must be secured to the premises of the owner (Domestic Animals Act 1994 s.25(1)).

Our Current Procedures

  • Handling ‘aggressive dogs’

  • Collection of dogs after hours

  • Decision making of declaring dogs ‘Dangerous, Restricted Breed, Menacing.’

  • Manual Handling - lifting into and removing dogs from vehicles.

  • Manual Handling – transferring feral cats from cages.

  • Difficult Client Procedure

Our Current Education/Promotion Activities

  • An animal management stall at the annual Pet Expo supervised by an Animal Management Officer who can provide information regarding pet registrations and responsible pet ownership.

  • Quarterly media releases promoting pet registration in all local newspapers, on Council’s website and ‘Connect’ Magazine.

  • Free registration of dogs and cats under the age of three months for first year of registration.

  • Discount microchipping.

  • Registration of pets readily available through EZI BIZ located on Council’s web site.

  • Our Current Compliance Activities

  • Annual mail out of dog and cat registration renewal forms, followed up with a reminder and final notice.

  • Compulsory microchipping of dogs and cats for first registration.

  • Free dog and cat transfer of registration when relocating to Cardinia Shire Council, if the animals are currently registered with another Council.

  • Conduct an annual doorknock and follow up of non-renewal of registrations.

  • Annual Pet Expo.

Summary

Cardinia Shire Council currently has a total of 16,248 registered dogs and cats. The municipality is located within a growth corridor, with an average of six families relocating to the Shire every day. During the next four years there will be significant growth, subsequently resulting in additional work for Council’s Compliance Services Department. Major consideration has been given towards business planning for the future.





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