Cis 360 Practice Exam Chapters 1-4



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CIS 360 Practice Exam Chapters 1-4



1.

Information systems and technologies have become a vital component of successful businesses and organizations. Thus, it is important to study information systems and information technology just like any other major business function.

A)

True

B)

False




2.

In order to be successful, it is important that top executives and their managers have a detailed knowledge of complex technologies, abstract behavioral concepts, and specialized applications involved in the field of information systems.

A)

True

B)

False




3.

According to your text, most people working in an organization are thought of as information system end users. Most end users in business are referred to as knowledge workers, that is, people who spend most of their time communicating and collaborating in teams and workgroups and creating, using, and distributing information.

A)

True

B)

False




4.

The number 10,007 is an example of data, while the fact that a customer's account balance is $10,007 is information.

A)

True

B)

False




5.

Once data has been entered into a computerized information system, it is usually not necessary to ensure that the quality of the data is maintained through a continual process of correcting and updating activities. That is the benefit of a computerized system - once entered always correct.

A)

True

B)

False




6.

The internetworking of computing in organizations is one of the most important trends in information technology today. For example, computers are being networked or interconnected by the Internet, intranets, and other telecommunications networks in order to conduct business more effectively and efficiently.

A)

True

B)

False



7.

An expert system can be defined as a knowledge-based information system that uses its knowledge about a specific area to act as an expert consultant to users, especially in areas such as medicine and engineering.

A)

True

B)

False




8.

As a business professional, it is rare that you would be required to be aware of the ethical responsibilities generated by the use of information technology. This area of concern is normally always left up to the responsibility of the information system specialists and computer programmers.

A)

True

B)

False




9.

In any organization, end users rely on many types of information systems like:

A)

Simple manual (paper-and-pencil) information systems.

B)

Formal (written procedures) and informal (word-of-mouth) systems.

C)

Computer-based information systems.

D)

All of the above.




10.

Which one of the following would best describe a cybernetic system?:

A)

It is a self-monitoring, self-regulating system.

B)

It does not contain feedback and control components.

C)

It does not have a processing component.

D)

It does not contain subsystems.




11.

Which one of the following statements does NOT apply to the concept of an information system model?:

A)

An information system transforms data resources into information products.

B)

An information system uses the resources of hardware, software, people, data, and networks.

C)

An information system performs input, processing, output, storage, and control activities.

D)

An information system must be computer-based and fully automated.




12.

Which one of the following would NOT be considered a good example of information?:

A)

The company's forklift operator's social security number is 456-38-1

B)

The retail price of blue widgets is $14

C)

The company owes $3,847 to vendor number 10

D)

The numbers 12367892, 436897458, and 837621



13.

Telecommunications networks consist of:

A)

Computers, Internet, intranets, and extranets.

B)

Communications processors.

C)

Devices interconnected by communications media and controlled by communications software.

D)

All of the above.




14.

An information system that supports the business functions of accounting, finance, human resource management, marketing, or operations would be classified as a(n):

A)

Functional business system.

B)

Executive information system.

C)

Management information system.

D)

Decision support system.




15.

Investments in information technology can allow a business to lock in customers and suppliers (and lock out competitors) by building valuable new relationships with them, which can deter both customers and suppliers from abandoning a firm for its competitors or intimidating a firm into accepting less profitable relationships.

A)

True

B)

False




16.

Many firms are attempting to enter the E-business market in order to serve their customers and prospective customers via the Internet. However, the major downfall of E-business on the Internet is that it does not offer customers fast, responsive, high-quality products and services tailored to their individual customer preferences.

A)

True

B)

False




17.

The concept of “leveraging investment in information systems technology” is associated with information systems whose strategic role is:

A)

Improving operational efficiency.

B)

Establishing product differentiation and cost leadership.

C)

Promoting business innovation.

D)

Building strategic information resources.




18.

Which one of the following statements would not apply to the concept of business process reengineering (BRP). For example, BRP is used to achieve improvements in:

A)

Cost of products and services.

B)

Quality of products and services.

C)

Speed of delivery of products and services.

D)

Quantity offered of products and services.



19.

The acronym TQM stands for:

A)

Total quantity manufactured.

B)

Total quality management.

C)

Total quality manufactured.

D)

None of the above.




20.

Your text defines data resource management as a managerial activity that applies information systems technology like database management, data warehousing and other management tools to the task of managing an organization's data resources in order to meet the information needs of business stakeholders.

A)

True

B)

False




21.

Your text outlines a conceptual view of how data are organized in information systems. In this concept, a field consists of a grouping of characters. An example would be the alphabetic characters in a person's name that forms a name field.

A)

True

B)

False




22.

According to your text, data may be logically organized into characters, fields, records, files, and databases. A database is a segregated collection of logically related records or files.

A)

True

B)

False




23.

A hypermedia database on a web site can store information consisting of a home page and other hyperlinked pages of multimedia or mixed media (text, graphics and photographic images, video clips, audio segments, and so on) but not HTML pages.

A)

True

B)

False




24.

The major drawback of the report generator feature of a DBMS is that it does not allow end users without prior knowledge of complex programming capabilities to quickly specify a report format for information they want.

A)

True

B)

False




25.

Database administration is the function in an organization that is responsible for the more technical and operational aspects of managing the information contained in operational databases. Database administration includes responsibility for developing and maintaining the organization's data dictionary, designing and monitoring the performance of databases, and enforcing standards for database use and security.

A)

True

B)

False



26.

In the database management approach, computer programming is more difficult, because programs are dependent on the logical format of the data and their physical storage location.

A)

True

B)

False




27.

Your text discusses a number of database structures. In a hierarchical data structure, each root record may have many associated records at the next level down in the hierarchy, and there may be many additional subordinate levels.

A)

True

B)

False




28.

Your text discusses a number of database structures. A major limitation of the relational database model is that database management systems based on it cannot process large amounts of business transactions as quickly and efficiently as those based on the hierarchical and network models, in which all data relationships are prespecified.

A)

True

B)

False




29.

The most basic and smallest logical unit of information is a:

A)

Character.

B)

Field.

C)

Record.

D)

File.




30.

Your text discusses the organization of data in an information system. A record represents:

A)

A single alphabetic, numeric, or other symbol.

B)

A grouping of characters.

C)

A collection of attributes that describes an entity.

D)

A group of related records.




31.

Which one of the following statements concerning common data elements is true?:

A)

A database consists of the data fields for a single application.

B)

A field consists of a grouping of files.

C)

A file consists of a grouping of related records.

D)

A record consists of a grouping of related files.




32.

The software you use to specify the logical organization for a database and access it is called the:

A)

Data administration subsystem.

B)

Data manipulation subsystem.

C)

Data administration subsystem.

D)

Database management system.



33.

Which statement best describes the process of database administration?:

A)

Responsible for the proper use of database management technology.

B)

Responsible for developing and maintaining the organization's data dictionary.

C)

Responsible for designing and monitoring the performance of databases and enforcing standards for database use and security

D)

All of the above apply to database administration function.




34.

Your text defines telecommunications as the storage of information, in any form (e.g., voice, data, text, and images) on any type of media by using electronic or light-emitting technologies.

A)

True

B)

False




35.

Your text defines open systems as information systems that use common standards for hardware, software, applications, and networking to create a computing environment that allows easy access by end users and their networked computer systems.

A)

True

B)

False



Answer Key


1.

A

2.

B

3.

A

4.

A

5.

B

6.

A

7.

A

8.

B

9.

D

10.

A

11.

D

12.

D

13.

D

14.

A

15.

A

16.

B

17.

D

18.

D

19.

B

20.

A

21.

A

22.

B

23.

B

24.

B

25.

A

26.

B

27.

A

28.

A

29.

A

30.

C

31.

C

32.

D

33.

D

34.

B

35.

A




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