Everyone needs help sometimes. There are lots of services for parents in Massachusetts. Do not be afraid to call.
Services are listed in the following categories:
Food, Clothing, and Housing
Parenting and Family Support
Child Care and Early Education
Services for Children with Special Needs
Jobs and Training
Advocacy and Action
Under each listing you will find:
A short description of the service and the phone number
Hours the service is open — Most are open 9 AM - 5 PM, unless noted. Some are open 24 hours a day, 7 days a week. They are marked: “ALWAYS OPEN.”
Languages spoken at the service— Some services are available in languages other than English. These are marked. Some services offer the AT&T Language Line. This service has interpreters in 140 languages. To get an interpreter, tell the person who answers the phone what language you need. It may take a few minutes for the interpreter to be connected. Do not hang up. Be prepared to say in English that you need to speak to someone in your language.
To be eligible for a service means to meet certain requirements. These requirements are different from service to service. You and your family can be eligible for one and not another. Call the service. The staff there will tell you if you are eligible.
Growing Up Healthy has been developed by the Division for Perinatal, Early Childhood, and Special Health Needs. Call 1-800-882-1435 or visit www.mass.gov/growinguphealthy for more information about health insurance, primary care, family planning, home visiting and health education. The Division is part of the Bureau of Family and Community Health at the Massachusetts Department of Public Health.
FOOD, CLOTHING, TRANSPORTATION and HOUSING
American Red Crosswww.redcross.org
Disaster relief — clothing, food pantry, housing and household goods; classes on health topics including First Aid and CPR.
Your local American Red Cross Chapter 1-800-564-1234
Disaster Information and Resource Center 1-866-438-4636
Languages: Some Spanish available
Expanded Food and Nutrition Education Program 1-800-622-3637
Nutrition education for eligible families with children
Federal Emergency Management Agency (FEMA) 1-800-480-2520, 1-800-621-3362 (TTY), www.fema.gov
Information on disaster and emergency planning
First Call for Helpwww.uwmb.org/firstcall.htm
Help with housing, food, utilities, legal support, substance abuse, parenting issues, and other basic needs
United Way of Massachusetts Bay 1-800-231-4377
United Way of Cape Cod 1-800-462-8002
United Way of Central Mass. 508-755-1233 (voice/TDD)
Western Mass. 1-800-339-7779
Languages: Some Spanish available
Fuel Assistance Program 1-800-632-8175
Financial aid for heat
Hunger and Food Stamp Hotline 1-800-645-8333
Coupons for groceries and referrals to local food banks
Information about basic skills for parents, early childhood programs for children birth - 12 years old, and home visits. Programs are located in certain communities; some programs offer other languages.
Massachusetts Committee for Children and Youth 1-800-CHILDREN
Information about child abuse prevention
Massachusetts Family Network 1-800-447-8844 (voice/TTY)
Parent education, home visits, health and developmental screening, play groups, child care and transportation for families with children birth - 3 years old. Some programs offer other languages.
Massachusetts Mothers of Twins Association 781-646-TWIN, www.mmota.org
Information, resources, training and technical assistance for parents, school staff and health care providers about medical technology and the health needs of children assisted by medical technology while in school